Description:
The Director of Operations is a key executive leader responsible for overseeing the strategic and operational performance of the company’s multifamily portfolio across all regions. This role is accountable for driving operational excellence, financial performance, asset preservation, and resident satisfaction through the leadership of Regional Managers and Vice Presidents. The Director of Operations will ensure consistent execution of corporate strategies, policies, and standards while fostering a culture of collaboration, accountability, and innovation.
Requirements:

QUALIFICATIONS

• Bachelor’s Degree in Business Administration, Finance, Real Estate, or related field (Master’s preferred) or minimum of 7-10 years of progressive experience in multifamily property management, with at least 5 years in a senior leadership role overseeing multiple regions.
• Proven track record of managing large teams and delivering operational and financial success across diverse markets.
• Deep understanding of multifamily operations, budgeting, maintenance, marketing, and capital planning.
• Strong leadership, coaching, and communication skills.
• Highly proficient in property management systems (e.g., Yardi, RealPage) and advanced Excel skills.
• Ability to travel regularly as needed.