Job description:
Per Se Hospitality Group is now seeking an experienced Director of Operations to join our Management Team. We’re a growing restaurant concept looking for someone with a positive, energetic attitude that is willing to grow with the company. The ideal candidate will have excellent leadership skills and commitment to service excellence!

REQUIREMENTS

• 3+ years experience in restaurant management operations, regional or director role in high volume, upper casual fine dining restaurants in BC Canada.
• Multi-tasker that works well in environment with time constraints.
• Must be organized, have integrity, accountable, reliable and have respect for their workplace.
• Superior time management skills and adherence to tight deadlines and last-minute changes
• Strong team building and communication skills, both written and verbal
• Must be legally entitled to work in Canada to apply

CORE JOB RESPONSIBILITIES

· The Director of Operations is responsible for working with the Owner/CEO, and other Directors to ensure consistency in operations.
· This will include training, leading the senior management team, managing assets, and ensuring customers are served according to the Per Se Hospitality Group customer service commitment currently “exceptional service and inspired food & beverage are the hallmarks of every dining experience”.
· Oversee daily operations, including managing staff, ensuring high quality service, and maintain a positive dining experience for all our guests
· Supervise the day-to-day; assign work tasks and activities, improve operational efficiency, prepare schedules, and ensure all shifts are covered
· Must be a brand leader for the Per Se Hospitality Group and will have responsibility for executing training, keeping operational manuals updated (including operating policies, procedures and checklists as needed), and to maintain operating and client service expectations in restaurants.

PERFORM ALL OTHER DUTIES AND SPECIAL PROJECTS AS ASSIGNED BY THE OWNER

• Ensure compliance with all laws, best practices, policies, permits, etc. and keep all up to date
• Review and analyze special reports; summarizing information; identifying trends