SUMMARY:

The Director of Peer Services is responsible for enhancing and improving client and alumni engagement with Santa Fe Recovery Center across all Residential, Recovery House, and Bridge Houses programs. Under the direction of the Chief Clinical Officer, the Director will oversee a wide range of support initiatives for current clients and client alumni, including developing, coordinating, and promoting programs and projects to engage recovering individuals through shared recovery support. The Director of Peer Services will also work closely with the Director of Crisis Services in support of the Mobile Crisis Team.
In addition, the Director will assist with client resource information and referrals, personal advocacy, facilitating support groups, conducting wellness activities, and providing emotional support. The Director will work collaboratively with SFRC staff, partnering organizations, and local and state service providers and networks. This role requires the ability to engage with clients in daily activities and provide recovery support for individuals receiving treatment in the Residential Programs.

SKILLS/KNOWLEDGE/ABILITIES:

• Ability to react calmly and effectively in emergency or crisis situations.
• Ability to solve unexpected problems as they arise while considering liability, precedence, programmatic implications, and other possible future impacts on the program, services, or organization.
• Ability to maintain effective working relationships with all levels within the organization and with external stakeholders.
• Ability to communicate clearly and accurately, both verbally and in writing.
• Ability to exercise tact, patience, and discretion when dealing with residents, families, staff, and the public.
• Ability to relate with understanding and kindness to residents and their families.
• Ability to keep observations, conversations, and information confidential.
• Computer experience, knowledge of, or demonstrated ability to learn Access, Word, and electronic medical records (InSync).
• Must be computer literate in order to effectively maintain compliance with licensing and certification standards and requirements for use of computerized client records and data systems.
• Must be self-motivated, and able to work well both independently and cooperatively and proven success working as an engaged member of a team.
• Must be able to travel in support of SFRC’s development and/or outreach activities.
• Work is performed in an office environment, desk job, with attendance required for outside activities including fundraising events, special events, community activities, and activities at other job-related venues
• Ability to work unsupervised, reflecting initiative and flexibility in starting projects and bringing projects to successful completion in a timely manner
• Ability to work occasional evening and weekend ho
  Education and Experience:
• New Mexico Certified Peer Support Worker (Associate’s Degree in Counseling is preferred)
• Be able to manage personal wellness.
• High School Diploma or GED.
• Ability to communicate clearly and accurately, both verbally and in writing.
• Must be computer literate to effectively maintain compliance with licensing and certification standards.
• Must have and maintain a current, valid NM Driver’s License. Must provide and maintain a clean driving record, as well as auto insurance.
• Maintain CPR and First Aid certification cards on file.
• Bi-lingual/Bi-cultural preferred (English/Spanish).
  PIc346c705c98c-25404-3806004

• Coordinate recovery meetings for individuals in the residential facilities (both on and off-campus).
• Provide initial and ongoing training to peer support workers and promote a trauma informed culture within the larger organization.
• Develop and implement a peer support network across the larger SFRC organization.
• Facilitate recovery-focused groups across all programs.
• Plan, manage and facilitate experiential groups in coordination with other departments.
• Collaborate with the clinical team to develop curriculum around life skills and experiential therapies.
• Supervise and coach Recovery Advocates.
• Partner with Director of Crisis Services on Peer Respite and Mobile Crisis Teams
• Partner with Residential Associate Supervisors to train staff on a peer approach to client experience and engagement.
• Build and maintain the Alumni Association.
• Establish and maintain alumni support tools.
• Provide guidance on the meaning of abstinence and promote long-term recovery.
• Lead by example, actively participating in recovery.
• Educate client and alumni participants on behavioral health, promoting healthy resources, and daily skills training to ensure high-quality, person-centered care.
• Promote healthy living to current and former clients of SFRC.
• Uphold participant confidentiality in accordance with company policies and procedures and local, state, and federal laws and regulations.
• Maintain case files and other required documentation according to agency policies.
• Liaise with community services to assist clients with identified goals and needs.
• Liaise with family, friends, partners, and external resources to create a supportive environment and ensure continuity of care.
• Manage grants associated with alumni programming or clients transitioning out of treatment.
• Implement outreach initiatives through community engagement and evidence-based or innovative, evidence-informed models.
• Collaborate with SFRC case managers and the follow-up program manager to link clients with the SFRC Community Alumni.
• Assist the admissions team to ensure all participating clients utilize applicable benefits to pay for services.
• Perform other duties as assigned.
  PM21
  Requirements: