Catholic Charities is the social services arm of the Catholic Church in the Archdiocese of San Francisco. Operating as an independent non-profit corporation, Catholic Charities’ mission is to strengthen families and reduce poverty. Providing services through more than 30 programs in Marin, San Francisco, San Mateo and Sonoma Counties, Catholic Charities serves and advocates for the poor, the sick, the distressed, children, youth, families, immigrants and seniors, regardless of race, religion, color, sex, age, physical or mental disability, national origin, sexual orientation, or any other basis covered by local law.
Annually employing more than 600 people, and touching the lives of over 35,000 individuals, Catholic Charities operates with a budget of $41 million. Catholic Charities believes the ability to achieve its mission is dependent upon recruiting, developing and retaining employees. The Director of Human Resources will play a key role in ensuring the success of this strategic organizational priority.
Reporting to the Chief Operating Officer, the Director of People & Culture will manage all of the people functions of Catholic Charities in accordance with the policies and practices of the organization, the ethical and social consciences of the business and the laws, regulations and administrative rulings of governmental organizations and other regulatory and advisory authorities and organizations. Catholic Charities is rooted in faith traditions of charity and justice and the Director of People & Culture will operate in keeping with Catholic Charities’ values of respect, compassion and accountability.
As a key partner and resource to all managers and staff throughout the agency, the Director of People & Culture will provide expert advice and recommendations for Human Resource strategies and solutions. Responsible for strategic human resource planning, the Director of Human Resources will ensure Catholic Charities is able to attract and retain the best talent available and will position Catholic Charities as an employer of choice in the greater Bay Area.
An experienced and effective leader, the Director of Human Resources will be responsible for creating and implementing systems and processes for an organization that provides comprehensive services. The Director of People & Culture will help all employees perform at their full potential so that the agency, through its programs, can help people make positive changes in their lives. An enthusiastic diplomat, the Director of People & Culture will be a forward-thinking manager who will remain current with best practices, policies and trends regarding the Human Resources function in a large and complex organization.
- Evaluate and advise on the impact of long-range planning for new programs/strategies and regulatory actions as those items impact Catholic Charities’ ability to attract, motivate, develop and retain talent.
- Act as Liaison with Board of Directors’ Human Resources Committee and with Service Employees International Union (SEIU 1021) regarding contract compliance, employee grievances and related problems.
- Develop staffing strategies and implement plans and programs to identify talent within and outside of Catholic Charities for positions of responsibility. Identify appropriate and effective external sources for candidates for all levels within Catholic Charities.
- Create progressive compensation and benefits programs to provide motivation, incentives and rewards for effective performance, and programs that ensure the short and long-range health and welfare protection of the employees. Supervise administration of benefits programs such as medical, dental, retirement, disability, paid time off, and leaves of absence.
- Develop programs that ensure Catholic Charities encourages applicants and employees of all backgrounds and that allow the full development and performance of all employees.
- Advance human resources models to identify competency, knowledge and talent gaps and develop specific programs to fill the gaps. Implement succession planning programs for key contributor and management positions, training and development programs to prepare employees for increased responsibilities, and general business development programs to enhance employee knowledge and increase business competency.
- Continue to assess Catholic Charities’ Human Resources programs and practices to ensure relevancy and competitiveness.
- Improve horizontal and vertical communications and establish credibility throughout the organization with management and employees; be an effective listener and problem solver, advising Catholic Charities management staff regarding personnel issues, counseling on employee relations’ issues and problems, supporting disciplinary actions and termination interviews, and providing resources to acquire additional professional skills to empower employees for contribution and growth.
- Develop appropriate personnel policies, procedures and programs for effective management of all positions at Catholic Charities (e.g., orientation, hiring/termination, employee relations, affirmative action, sexual harassment, safety, employee complaints, external education, career development, etc.); and ensuring a strong emphasis on accountability; regularly review and revise policies and the employee handbook to remain in compliance with laws and practices.
- Enhance, implement and enforce human resources policies and procedures through systems that improve operations and effectiveness. Supervise HRIS database, records and files; provide analyses of and reports regarding the HR function.
- Coordinate the activities, programs and strategic Human Resource plans of other departments throughout Catholic Charities to ensure Human Resources support throughout the organization.
- Provide technical advice and knowledge to others within the human resources discipline, and, when necessary and in collaboration with the COO, consult with legal counsel.
- Ensure compliance with all applicable labor laws and regulations, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Oversee other areas such as employee communication, safety and health, retirement, relocation, on-boarding and background checks, community relations, etc.
- Working closing with the CFO, manage the budget and other financial aspects of Human Resources for the organization and for the Human Resources Department, including ensuring accuracy and timeline for payroll processing.
- Seek to continually to improve the programs, policies, practices and processes associated with meeting the strategic and operational people issues of the organization.
- Evaluate the Human Resource Department structure and team for continued efficiencies and effectiveness and provide individuals with professional development.
- Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Salary: $120,000- $140,000
EDUCATION & EXPERIENCE:
- Bachelor’s Degree required plus 10 to 15 years of related HR experience and training, and/or equivalent combination of work experience, education (e.g., Masters’ Degree) and PHR or SPHR certification.
- Experience working with a union.
- Direct work experience in increasingly responsible positions in Human Resources for a comprehensive organization with a minimum of 100 employees.
- Demonstrated ability to conceptualize and articulate complex HR issues, to contribute to the formulation of policy direction, and to lead implementation of processes and initiatives for a multi-faceted HRMS in a large organization using effective project management skills.
- Current understanding and direct management of legal, fiscal and personnel policies and procedures to guarantee compliance with California laws, rules and regulations pertaining to Human Resources, such as Employment Law, Health Insurance Portability and Accountability Act (HIPAA), etc.
KNOWLEDGE, SKILLS & ABILITIES:
- Extensive skill managing and overseeing various HR functions such as: compensation, labor and employee relations, benefits, recruitment and selection, integrated disability management, policy, payroll, union negotiations, contracts administration, and training and organizational development.
- Proven success developing positive working relationships with diverse stakeholders throughout a large, complex organization, including board, executive director, staff, volunteers, and with populations served.
- Outstanding personal effectiveness and credibility as an effective member of an executive leadership team, and in leading in strategic organizational culture change to ensure greater individual and organizational accountability and impact.
- Strong team-oriented approach, consensus building and dispute resolution expertise to oversee centralized processes that are executed through a decentralized organization; ability to develop and motivate staff and inspire a team effort.
- High degree of ethical integrity and professional responsibility. Proven aptitude in making moral decisions that positively impact an organization and its employees.
- Commitment to diversity and inclusion, and demonstrated attitudes, knowledge and skills to deliver culturally competent services and to work effectively in cross-cultural situations.
- Familiarity with the teachings of the Roman Catholic Church, especially as they relate to and inform agency values and policies, including health insurance benefits.
- Experience overseeing the design of systems and processes to track, monitor and analyze data.
- Outstanding oral and written communications and presentation skills.
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
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