Director of People & Culture at STAT Recovery Services

Bentonville, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources, Organizational Health, Employee Experience, KPI Management, Workforce Planning, Team Leadership, Process Improvement, Communication, Change Management, Emotional Intelligence, Data Analysis, Compliance, Recruiting, Onboarding, Employee Engagement, HRIS Management

Industry

Financial Services

Description

Who is STAT? We are a technology-enabled financial operations partner, dedicated to helping retail suppliers and vendors drive value through deep expertise, ensure transaction accuracy using cutting-edge technology, and strengthen their financial operations with a white-glove approach. Our vision is to empower the world’s leading brands to elevate profitability through operational precision, innovative financial solutions, and a workplace culture that inspires our people and partners to achieve excellence. Culture at STAT STAT is a fast growing, tech enabled services company headquartered in Bentonville, Arkansas with a team that spans across the U.S. We have built a strong foundation and continue to grow with purpose, guided by our vision to empower retail suppliers and vendors through innovation and excellence. Our culture thrives on collaboration, inclusivity, and connection. We believe the best results happen when every team member feels empowered to lead, contribute, and bring their unique perspective to the table. As a remotely distributed company, we make it a priority to stay closely connected by celebrating milestones, birthdays, and big wins together no matter where we are. At STAT, you’ll find a team that works hard, has fun, and supports one another every step of the way. We’re ambitious, driven, and passionate about the work we do, but just as importantly, we’re kind, approachable, and genuinely excited to grow together. About the Role The Director of People & Culture will serve as both a strategic partner and a hands-on leader, shaping and strengthening the foundation of our Human Resources function. This leader will own organizational health and people performance systems — ensuring clarity, accountability, and consistency across STAT as we scale. You’ll guide a small but mighty team while rolling up your sleeves to deliver on the day-to-day. You’ll lead with empathy and curiosity, ensuring our culture stays authentic and people-first as we continue to scale. You’ll balance big-picture thinking with practical execution, supporting leaders across the company while keeping our systems and processes humming smoothly. This is an ideal opportunity for someone who thrives in a fast-paced, collaborative startup and cares deeply about creating an equitable, engaging employee experience. What You’ll Do: Own the KPI process across the organization — establishing, tracking, and reporting People- and team-level metrics aligned to STAT’s AOP goals. Lead annual planning and workforce capacity modeling, ensuring headcount, roles, and organizational structure align tightly with AOP goals. Partner with the executive team as a trusted advisor, aligning People & Culture strategy with business goals, organizational design, and workforce planning. Lead the People & Culture team, fostering growth, accountability, and shared ownership of the employee experience. Build scalable, consistent processes across the full employee lifecycle — from recruiting and onboarding to development and offboarding. Serve as the primary point of contact for employees, modeling accountability, empathy, discretion, and sound judgment in addressing concerns and coaching managers. Design and deliver programs that strengthen engagement, belonging, and connection — especially in a hybrid and remote-first environment. Maintain and improve HRIS systems (BambooHR, Lattice, and Workable) to enhance reporting, automation, and data integrity. Collaborate cross-functionally to ensure compliance, transparency, and efficiency across compensation, benefits, and policy. Drive continuous improvement through analysis of HR metrics, employee feedback, and evolving best practices. Embody and reflect the STAT culture and values in both thought and practice: Strategic, Nimble, Inquisitive, Proactive, Empathetic, Collaborative. Who You Are: Proven ability to build and scale organizational structure, including leveling frameworks, career paths, and leadership expectations. Demonstrated success driving KPI discipline across an organization — retention, hiring efficiency, engagement, manager performance, and workforce health. 10+ Years of progressive HR experience, with a mix of strategic and tactical ownership across recruiting, benefits, employee relations, and HR operations. A people-first leader who combines business acumen with emotional intelligence and an ability to build trust at all levels. Comfortable shifting between strategy and execution — whether leading high-level planning sessions or managing hands-on operational work. Experienced in supporting distributed teams and fostering culture in a hybrid or remote-first environment. Skilled in communication, influence, and change management — able to translate people insights into action. Confident in navigating ambiguity and building structure where needed, while keeping a sense of humor and perspective. Bachelor's degree or equivalent experience required; HR certification (SHRM-CP/SCP or PHR/SPHR) preferred. Bonus Points: Experience partnering closely with Sales, Finance, and Operations on compensation design, commission plans, and workforce planning. Experience scaling a People function in a high-growth, PE-backed, or tech-enabled services company (100–200+ employees). Familiarity with multi-state compliance, risk mitigation, and audit-ready HR operations. Experience with BambooHR, Lattice, Workable, Human Interest, Ethena What Success Looks Like A clear, company-wide KPI and performance rhythm is established — with metrics tracked, reported, and improved consistently across teams. Leaders and managers operate with greater accountability, supported by clear expectations, coaching, and measurable performance standards. Employees feel seen, supported, and connected to STAT’s mission. Managers feel equipped and empowered to lead well. People processes are simple, consistent, and scalable. The HR team is viewed as a proactive, strategic partner — not just an administrative function. Why STAT At STAT, we’re building a people-first culture grounded in trust, transparency, and shared success. We’re collaborative, data-driven, and unafraid to evolve as we grow. Benefits 8% 401k Match eligible to participate in our 401(k) savings and matching funds program, employer match your 401(k) contributions, up to 8% of your salary. Employer paid health, dental, and vision benefits for you and your dependents Employer paid Short-Term, Long-Term Disability, & Basic Life Access to Free Virtual Primary, Urgent, and Mental Healthcare Flexible vacation policy Remote work environment Paid Parental Leave Opportunity to travel for Company Wide and Functional Team gatherings EEO Statement We are committed to hiring the best people for the job, regardless of race, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Notice of E-Verify Participation Right to Work

Responsibilities

The Director of People & Culture will shape and strengthen the Human Resources function, ensuring clarity and consistency across the organization. This role involves leading a team while managing day-to-day operations and supporting leaders in achieving business goals.