At Vision Integrated Partners, we are seeking an experienced Director of Premium Services Growth Operations to join our dynamic team.
This is remote position with some multi-site traveling as needed

QUALIFICATIONS

• Bachelor’s degree in Business, Healthcare Administration, or related field (MBA or MHA preferred).
• 7+ years of experience in healthcare business development, ophthalmology operations, or premium elective services growth.
• Strong knowledge of premium ophthalmology services (RLE, premium IOLs, femto, ORA).
• Proven ability to lead cross-functional teams and deliver measurable financial results.
• Exceptional analytical, financial modeling, and reporting skills.
• Strong communication, presentation, and change management skills.
• Willingness to travel 25–40% to support practice locations.

• Lead the development and implementation of premium services growth strategies across all practices.
• Analyze practice performance data to identify gaps and opportunities for premium conversion improvements.
• Create and deploy a premium services playbook covering patient education, financial counseling, scheduling workflows, and staff training.
• Partner with leadership to align premium service goals and ensure adoption of best practices.
• Collaborate with marketing on targeted campaigns, digital advertising, and referral strategies to increase premium service leads.
• Collaborate with practice operational leadership to align strategies, identify potential barriers, establish implementation plans and timeline.
• Conduct on-site assessments and provide hands-on support to improve premium service performance at underperforming practices.
• Design and lead programs for financial counselors, technicians, and physicians to optimize conversions.
• Monitor competitive landscape and recommend new premium services or pricing models.
• Regular reports on key premium metrics including revenue growth, conversion rates, and patient satisfaction.
• Drive accountability with clear performance metrics and action plans for each practice.