JOB DESCRIPTION:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money— we’re here to move our global customers forward.
We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

Reporting to the VP of Product, this Director role blends strategic product leadership with full GM ownership—creating both product vision and results for Remitly’s AI-powered customer experiences. You’ll own end-to-end responsibility for scaling existing AI experiences (e.g., chat-based send flows, WhatsApp support) and launching new 0-to-1 interfaces like voice assistants and agentic bots. Your goal: increase revenue, retention, and wallet share by making remittances faster, more personalized, and more intuitive.
With full P&L and GTM accountability, you’ll lead a team across product, engineering, design, marketing, and operations. You’ll use a product-led growth (PLG) approach to increase onboarding, activation, and expansion—fueling efficient, customer-focused growth.
Partnering with engineering, you’ll build on Remitly’s Scout platform—using LLMs, contextual agents, and multi-modal delivery to ship seamless, scalable experiences. This is a high-autonomy role for a GM- ready to build a business line at the intersection of AI and global FinTech.