As Director of AI & Product Development, you’ll own the strategy, execution, and growth of Epicor Prism—our advanced cross-product AI platform. You’ll scale and lead high-performing teams across geographies, drive technical excellence, and deliver intelligent solutions that transform how our customers operate. This is a high-impact leadership role for someone who thrives in fast-paced environments and is passionate about building AI-powered products that matter.

EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENT

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.

• Provide strategic leadership and full ownership of Epicor Prism, an advanced cross-product AI platform and solution.
• Oversee and scale cross-functional teams (initially 10–20 direct reports, ramping to 50+ within 12 months) across the US, India, and Mexico.
• Recruit, mentor, and retain top-tier AI engineering and forward-deployed talent; establish clear hiring, onboarding, and development plans.
• Define high-level architecture and technical strategy in collaboration with UX, product management, and QA leadership.
• Own budget planning and P&L management, translating financial targets into team goals and project deliverables.
• Cultivate a rapid, iterative development culture tailored for AI—leveraging generative AI techniques, proactive quality practices, and agile principles.
• Set and enforce functional requirements, performance benchmarks, and compliance standards.
• Lead forward-deployed customer engagements—deploying small teams on-site every two months to gather feedback and drive product improvements.
• Represent Epicor at customer and internal events to present accomplishments and share thought leadership.