MISSION:
We are seeking a highly strategic and design-minded Director of Product Management to lead the vision, roadmap, and delivery of software products that support our growing network of charter schools across multiple states.
Product Management “discovers what’s needed now.” As the Director of Product Management you will install Teresa Torres–style continuous-discovery habits—weekly user touch-points, opportunity-solution trees, rapid assumption testing—so every dashboard, API-fed tool, or web application we ship advances the Reseach, Analytics, and Product Team’s (RAP) vision of “separating signal from noise so leaders have the right information, at the right time.” Reporting to the SVP-RAP (solid) and CIO (dotted), you will guide a four-to-five person product team, work hand to hand with teams like Application Development, Enterprise Reporting, and Business Intelligence to design valuable and lovable products, partner with Data Science to operationalize predictive models, and ensure every product drives the network’s Org Priorities & Goals.
KNOWLEDGE AND SKILLS – COMPETENCIES
- Make Strategic Decisions: This team member uses data and trends to drive decisions that impact multiple teams, while anticipating risks and planning contingencies for key initiatives. They apply strategic frameworks to clarify challenges and guide coherent action, and they actively support others in strengthening their strategic thinking and decision-making capabilities.
- Manage Work and Teams: This team member designs scalable systems that anticipate future organizational needs, driving sustainable impact through cross-functional collaboration and strategic problem-solving. They foster a culture of ownership and accountability, lead change with clarity and purpose, and balance hands-on leadership with empowering others to build capacity and achieve long-term success.
- Grow Self and Others: This team member uses data to assess development needs and designs learning opportunities that align with team goals and individual career growth. They model a growth mindset by being open about their own development and ensure that both personal and team-led learning initiatives are impactful and well-aligned with organizational priorities.
- Build a Culture of Trust: This team member fosters a team culture where individuals genuinely care for one another both personally and professionally. They lead with transparency, encourage open communication, including healthy conflict—and promote reliability and consistency, while regularly seeking and responding to team feedback to enhance the collective experience.
- Communicate Deliberately: This team member communicates thoughtfully by anticipating potential misunderstandings and providing necessary context to ensure clarity. They leverage structured communication channels to address challenges, ask meaningful questions, and guide conversations toward solutions, while actively listening to the concerns of others.
ADDITIONAL SKILLS:
- Continuous-discovery toolkit (opportunity-solution trees, user (e.g., JTBD) interviews, rapid experiments).
- Outcome-oriented product strategy and portfolio management.
- User-centered design methods (journey mapping, prototyping, usability testing).
- Data-fluency: Power BI or Tableau, basic ML/predictive-analytics concepts, SQL/C#/web design familiarity.
- Cross-functional leadership in matrixed organizations.
- Clear, persuasive communication to senior execs.
REQUIRED EXPERIENCE:
- Bachelor’s in Business, Computer Science, Human-Centered Design, or a related field (MBA / M.Ed. a plus)
- 7+ years in product management, including 3+ leading product teams; demonstrated success installing continuous-discovery systems and shipping data-infused products within enterprise or ed-tech contexts
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