Director, Product (Payments)
Company
Doxim is a leading provider of Customer Engagement Software for Financial Service Organizations. We help financial institutions transform their client experience, communicate more effectively throughout the client lifecycle and improve cross-selling and upsell activities that drive increased wallet share. The SaaS-enabled platform addresses key digitization challenges, from automated client onboarding, through improved, personalized communications to anytime, anywhere content access, tailored to a client’s channel preferences.
Job Definition
We are seeking a Director of Product (Payments) to lead the growth of our payments offering beyond our current market. This role is ideal for a product leader who combines hands-on execution with strategic vision—someone who can wear multiple hats, shape the go-to-market approach, and build the foundation for scaling into new verticals. The right candidate will have deep payments expertise and a strong understanding of what drives customer adoption, helping us build a competitive, differentiated solution in the broader payments space. You’ll have the chance to shape and scale an emerging business line within Doxim.

Key Responsibilities

• Define and execute the product strategy and roadmap for our payment’s product.
• Expand product viability beyond current market into new verticals through market analysis and customer insights.
• Partner with Development, Sales, and Marketing teams to create a go-to-market strategy that drives customer acquisition and revenue growth.
• Build out business cases and define product investment requirements to scale the payments offering.
• Lead customer discovery efforts to understand what will make clients say “yes.”
• Drive competitive positioning to win larger deals and differentiate our payments solution in the market.
• Balance strategic leadership with hands-on execution, ensuring progress from vision to delivery.

Qualifications

• 10+ years of experience in product management, with a focus on payments, fintech, or related financial technology.
• Proven success in building and scaling payment products across multiple verticals.
• Strong understanding of market dynamics, buyer needs, and competitive landscape in payments.
• Experience developing and executing go-to-market strategies.
• Ability to thrive in a startup-like environment within an established organization- flexible, resourceful, and entrepreneurial.
• Excellent communication, stakeholder management, and leadership skills.

What We Offer

• Opportunity to lead a critical growth initiative with executive support and investment.
• Hybrid of entrepreneurial autonomy and organizational stability.
• Competitive compensation and benefits package.
• Chance to shape the future of a product that will drive meaningful revenue growth.

Physical Demands

• While performing the essential duties of this job, the employee is regularly required to sit for prolonged periods of time; look intently on a computer screen, use hands/fingers, to type and use mouse; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus

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• Define and execute the product strategy and roadmap for our payment’s product.
• Expand product viability beyond current market into new verticals through market analysis and customer insights.
• Partner with Development, Sales, and Marketing teams to create a go-to-market strategy that drives customer acquisition and revenue growth.
• Build out business cases and define product investment requirements to scale the payments offering.
• Lead customer discovery efforts to understand what will make clients say “yes.”
• Drive competitive positioning to win larger deals and differentiate our payments solution in the market.
• Balance strategic leadership with hands-on execution, ensuring progress from vision to delivery