CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years.
The CloudM platform is designed to help our customers get the most out of SaaS applications like Microsoft 365 and Google Workspace, automating time-consuming tasks like IT admin, onboarding & offboarding, archiving, and migrations.
Our SaaS data management platform has been used by over 35,000 customers in 107 countries including the likes of LinkedIn, Uber, Netflix, Booking.com, and Spotify.
We have a brilliant team of more than 70 people in Manchester, Europe, and USA. We are still growing, and that means we need more brilliant people who share our ambition to join our team.
Join the Cloud revolution. Join CloudM.

KEY SKILLS

Product Strategy & Vision: Define and champion the overall product vision, strategy, and roadmap, aligned with the company’s business objectives. Conduct market research, competitive analysis, and customer feedback analysis to identify opportunities and inform product decisions.
Product Development & Execution: Lead the product development lifecycle from ideation to launch, including requirements gathering, design, development, testing, and deployment. Collaborate closely with engineering, design, marketing, and sales teams to ensure seamless execution.
Technology Leadership: Develop and execute the technology strategy, ensuring it supports the product roadmap and business needs. Oversee the selection, implementation, and maintenance of technology infrastructure and platforms.
Team Leadership & Development: Lead, mentor, and develop a high-performing product and technology team. Foster a culture of innovation, collaboration, and continuous improvement.
Budget Management: Manage the product and technology budgets effectively, ensuring resources are allocated strategically to maximize ROI.
Stakeholder Management: Build and maintain strong relationships with key stakeholders, including executive leadership, investors, customers, and partners.
Performance Measurement: Define and track key performance indicators (KPIs) to measure the success of product and technology initiatives. Analyze data and identify areas for improvement.
Market Awareness: Understanding of industry trends, emerging technologies, and competitive landscape. Identify opportunities to leverage new technologies to enhance the product offering.
Regulatory Compliance: Ensure all product and technology initiatives comply with relevant regulations and industry standards.

DESIRABLE SKILLS

10+ years of experience in product and technology leadership roles, with a proven track record of success.
Deep understanding of software development methodologies (Shape Up, Agile, Waterfall, etc.).
Strong technical acumen and understanding of various technologies.
Experience building and scaling SaaS products is highly desirable.
Excellent leadership, communication, and interpersonal skills.
Strong analytical and problem-solving skills.
Ability to think strategically and execute tactically.
Passion for delivering exceptional user experiences

ROLE OVERVIEW:

The Director of Product & Technology is a critical leadership role responsible for driving the overall product vision, strategy, and execution, as well as overseeing the technology roadmap and implementation. They will be responsible for aligning technology initiatives with business goals and ensuring the company is innovating and a leader within its industry.
This role will report directly to the Managing Director and will be a key member of the senior leadership team. The ideal candidate is a strategic thinker with technical expertise, and leadership skills to manage cross-functional teams. They possess strong leadership skills, a deep understanding of technology trends, and a passion for delivering exceptional user experiences.

RESPONSIBILITIES:

Product Strategy & Vision: Define and champion the overall product vision, strategy, and roadmap, aligned with the company’s business objectives. Conduct market research, competitive analysis, and customer feedback analysis to identify opportunities and inform product decisions.
Product Development & Execution: Lead the product development lifecycle from ideation to launch, including requirements gathering, design, development, testing, and deployment. Collaborate closely with engineering, design, marketing, and sales teams to ensure seamless execution.
Technology Leadership: Develop and execute the technology strategy, ensuring it supports the product roadmap and business needs. Oversee the selection, implementation, and maintenance of technology infrastructure and platforms.
Team Leadership & Development: Lead, mentor, and develop a high-performing product and technology team. Foster a culture of innovation, collaboration, and continuous improvement.
Budget Management: Manage the product and technology budgets effectively, ensuring resources are allocated strategically to maximize ROI.
Stakeholder Management: Build and maintain strong relationships with key stakeholders, including executive leadership, investors, customers, and partners.
Performance Measurement: Define and track key performance indicators (KPIs) to measure the success of product and technology initiatives. Analyze data and identify areas for improvement.
Market Awareness: Understanding of industry trends, emerging technologies, and competitive landscape. Identify opportunities to leverage new technologies to enhance the product offering.
Regulatory Compliance: Ensure all product and technology initiatives comply with relevant regulations and industry standards.

OVERALL SUCCESS IN THE ROLE IS DEFINED AS;

Product Success: Increased market share, revenue, user growth/engagement, customer satisfaction (CSAT/NPS), product adoption, and on-time roadmap delivery.
Technology Success: Robust infrastructure (uptime, performance, security), innovation/agility, cost optimization, high-performing team, and security/compliance.
Leadership Success: Building a high-performing team, effective cross-functional collaboration, clear stakeholder communication, and strategic thinking with strong execution.