ABOUT TIDE

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

Tide is seeking a visionary Director of Product, Transaction Monitoring to lead our efforts in developing cutting-edge solutions to combat fraud and non-fraud financial crime across our product portfolio of accounts, cards and acquiring. We are significantly stepping up our fraud controls especially around APP Fraud and continuously improving our non-fraud controls in Sanctions, Money Laundering, Terrorist Financing, Tax Evasion, Modern Slavery and Money Mules. We are strong believers in machine learning and AI, in using the comprehensive data we have, and are aiming to deliver high experience automated solutions. This is a senior role, in which you will be responsible for defining the strategic direction of our Transaction Monitoring product suite globally, overseeing its development, and ensuring that Tide remains at the forefront of the industry in terms of compliance, security, and fraud prevention. You will report to Tide’s Director of Operations, Transaction Monitoring, as part of Member Operations.

As Director of Product, you will:

• Own Product Strategy: Develop and execute a comprehensive product strategy for Transaction Monitoring & Fraud, aligning it with Tide’s overall business goals and customer needs.
• Lead and mentor a team of product managers, designers, and engineers, fostering a culture of innovation, collaboration, and accountability.
• Stay abreast of industry trends, regulatory changes, and emerging technologies related to prevention and compliance.
• Oversee the end-to-end product development lifecycle, from ideation and design to development and release, ensuring that products are delivered on time and within budget.
• Ensure that Tide’s Transaction Monitoring & Fraud products comply with all relevant regulations and industry standards, working closely with our compliance and legal teams.
• Advocate for user-centric design and research methodologies to ensure that our products meet the needs of our customers while mitigating financial risks effectively.
• Collaborate closely with cross-functional teams, including engineering, data science, customer support, and marketing, to drive successful product launches and ongoing improvements.
• Establish key performance indicators (KPIs) and regularly analyse product performance data to make data-driven decisions for product enhancements and optimisation.
• Manage the budget for the product team effectively, allocating resources to meet strategic objectives.
• Communicate product plans, progress, and achievements to executive leadership, investors, and other stakeholders.