DESCRIPTION:

The Director of Quality oversees the quality department and will provide strategic direction for quality personnel, quality systems, customer complaints and audits, while driving continuous improvement initiatives.

PREFERRED EXPERIENCE:

• Proficient with ERP systems, Microsoft Office, and report writing.
• Proficient interpersonal and communication skills, verbal and written, with the ability to interact with all levels of staff.
• Detailed oriented with the ability to identify trends and patterns and perform risk/benefit analysis. Ability to identify trends and patterns.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations and apply the knowledge to keep Masterson compliant and up-to-date. Ability to write reports, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Ability to lead, motivate and hold direct reports accountable to accomplish company goals.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree (BA/ BS) in Food Science, Microbiology or related science. Advanced degree (MS or PhD) preferred.
• 10+ years of experience in a Quality role in food or beverage manufacturing with at least 5 years in a quality leadership capacity.
• Proven expertise in developing and managing food safety and quality programs, including GFSI (SQF) audit schemes.
• HACCP, PSCI and Better Processing School certifications.
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

• Adhere to all GMP, including sanitary requirements, Safety, Food Safety, and Standardized Work procedures.
• Set up corporate direction for quality systems. Lead and influence process improvements with company and Quality leadership as needed.
• Lead all food product related regulatory agencies inspections including SQF and customer audits.
• Provide technical expertise in investigations of internal issues, external complaints, and provide technical leadership with customers as needed.
• Assures quality products and processes by establishing and enforcing quality standards and testing materials and products.
• Establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers.
• Develops raw material standards by studying manufacturing and engineering requirements, conferring and negotiating with suppliers, and devising testing methods and procedures.
• Implements in-process product inspection standards by studying manufacturing methods and devising testing methods and procedures.
• Establishes standards for the disposition of finished product by devising evaluation tests, methods, and procedures.