JOB OVERVIEW

The Entwistle Company is seeking an experienced and motivated Quality Assurance Director to build a long-term career in our collaborative and innovative environment.
In this role, you’ll help deliver mission-critical components that support U.S. and allied defense, with your skills, creativity, and impact directly contributing to national and global security. We value talent, encourage innovation, and promote professional growth.
Ready to make a real difference? Join us.

KEY RESPONSIBILITIES:

• Develop, implement, and maintain the company’s quality control program to ensure compliance with ISO 9001:2015, AS9100, and applicable Navy Technical Publications (-248, -271, -278, -1688).
• Create, issue, and revise quality procedures and specifications in alignment with regulatory, customer, and engineering requirements.
• Collaborate with management, customers, and cross-functional teams to plan, schedule, and direct quality control activities that meet customer expectations and production schedules.
• Serve as the primary liaison with customers on product quality and reliability issues, coordinating with the contracts department.
• Review contracts to define quality provisions and ensure all contractual flow-down requirements are communicated to internal teams and suppliers.
• Analyze, interpret, and report quality data to management, production, engineering, and other key stakeholders.
• Investigate customer-returned defective products, identify root causes, and recommend corrective and preventive actions.
• Lead and manage material review and disposition programs while driving continuous quality improvement initiatives.
• Conduct audits and ongoing reviews of the quality control program to ensure effectiveness and compliance with industry standards.
• Monitor operations for adherence to core quality measures, regulatory requirements, and legal obligations.
• Hire, train, mentor, and evaluate quality control personnel to ensure high performance and professional development.
• Delegate tasks to other department personnel when appropriate.
• Foster a culture of quality and safety, ensuring all workplace health and safety requirements are met.
• Maintain a clean and organized work area and perform other related duties as assigned.