Director of Resident Services at Harbour Village

Clearwater, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

65000.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Resident services coordination, Healthcare coordination, Care plan development, Emergency response, Family conferencing, Resident orientation, Incident reporting, Health monitoring, Communication, Empathy, Integrity, Hospitality

Industry

Travel Arrangements

Description

Make a Meaningful Impact Every Day — Join Our Team as a Director of Resident Services Do you find fulfillment in caring for older adults, listening to their stories, and being a source of comfort and connection? At Regency Oaks [https://regencyoaksseniorliving.com/] every day is an opportunity to make someone’s day brighter — and we’re looking for compassionate Director of Resident Services. Whether you're beginning your journey in senior living or bringing years of experience, this is your chance to grow in one of the fastest-growing fields in the country. Here, you’ll be part of a supportive, close-knit team that values integrity, empathy, and excellence. Position: Director of Resident Services Job Type: Full-time Salary: $60,000.00 - $65,000.00 per year What You’ll Do: * Coordinates community resident services programs to include health fairs and health talks with the Wellness Nurse. * Monitors and oversees any outside care providers working at the community * Coordinates new resident orientation processes to ensure a smooth transition and appropriate socialization activities. * Conducts family conferences to determine the amount of support services required to meet the resident's needs * Monitor and respond to changes in residents’ health and behavior. * Responds to emergencies, assesses situation, and alerts medical help when necessary. * Addresses and follows up on all resident concerns, incidents, and accident reports in a timely manner. * Collaborate with the care team to develop and update personalized care plans. * Coordinates services with other departments and/or external resources and involves other departments in programming as applicable * Collaborates with health center staff to coordinate resident’s short-term and long-term * Assists the residents with understanding of their specific health plan benefits * Develops and maintains listing of internal and external personal service providers entering community. Evaluates these resources and ensures tracking of required documentation. What You’ll Need: * Graduate of accredited college or university. * Experience working in long term care or healthcare setting (1-3 years preferred). * Background screening through AHCA - https://info.flclearinghouse.com [https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.flclearinghouse.com%2F&data=05%7C02%7CJake.Shanahan%40ahca.myflorida.com%7C4b82b03a51ad4f4b95a108de4232c2f0%7C583c5f193b644cedb59ee8649bdc4aa6%7C0%7C0%7C639020982980038846%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=xZdgpZEJ7lRUp18fRP71qweuFp0i1gIxOp6MWfK8zlM%3D&reserved=0] Why You’ll Love Working Here: We don’t just care for our residents — we care for our team. Here’s how we show it: * Education Assistance & Scholarships to support your growth. * Extraordinary Reward Points to recognize your hard work. * Free & Confidential Employee Assistance Program for life’s challenges. * Employee-Led Committees to ensure your voice is heard. * DailyPay so you can manage your earnings on your schedule. * Paid Training, Paid Time Off, and Paid Holidays. * Comprehensive Benefits Package including Medical, Dental, Vision, Life Insurance, Disability, and 401(k). Our Commitment to Hospitality: Regency Oaks embraces a culture of hospitality [https://www.lcsliving.com/lcs/about-us/signature-experiences/extraordinary-impressions/], guided by shared hospitality promises that shape how we connect with residents, co‑workers, families, and guests—with respect, kindness, and genuine care at the center of every interaction. At Regency Oaks, you’re not just taking a job — you’re joining a mission to enrich lives and build lasting relationships. If you’re ready to make a difference, we’d love to meet you. Apply today and start your journey with purpose. #Non-Clinical

Responsibilities

The Director of Resident Services coordinates community programs, monitors resident health, and oversees external care providers to ensure a smooth transition and high-quality support. They also collaborate with the care team to develop personalized care plans and address resident concerns or emergencies in a timely manner.