Director of Residential Services at Magdala House

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

120000.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Development, Regulatory Compliance, Operations Management, Budget Management, Strategic Planning, Critical Thinking, Problem Solving, Conflict Resolution, Performance Management, Interpersonal Communication, Emotional Intelligence, Organizational Skills, Collaboration, Relationship Building

Industry

Non-profit Organizations

Description

Description Agency Description Magdala House is a human services agency dedicated to serving the needs of individuals who are underserved and unserved. Our comprehensive care plans are delivered through structured team-based care plans that are holistic, customized, intensive, and individualized. With unwavering commitment, we assist individuals with disabilities on their path to self-sufficiency. Job Description Magdala House is seeking an experienced, innovative, and solution-focused individual to serve as our Director of Intellectually and Developmentally Disabled Adults Programs. The Program Director is responsible for the overall leadership, operations, compliance, staffing, and quality management of Magdala House’s Residential Habilitation (ISL) programs. The Director is one of the most important roles in the IDD Programs and is responsible for the overall operations of Magdala’s IDD Programs, overseeing residential supervisors, program operations, staffing systems, participant services, and regulatory readiness while collaborating closely with nursing, training, finance, HR, and adult day care program director to ensure continuity care and operational excellence. This role reports to the Vice President of Residential Programs Duties & Responsibilities Program Operations & Leadership Oversee day-to-day operations of Residential Habilitation (ISL) programs Under the director of the Vice President of Residential Programs, ensure programs operate in compliance with DMH, Medicaid Waiver, and all applicable state and federal regulations Maintain safe, clean, structured, and person-centered residential environments Conduct routine site visits, inspections, and operational assessments Lead crisis response, problem-solving, and operational escalations Schedule and lead meetings with supervisors and interdisciplinary teams Provide regular operational updates and recommendations to executive leadership Compliance & Quality Assurance Maintain continuous survey and audit readiness Oversee completion and accuracy of: ISPs MAAS assessments Medicare/Medicaid renewals staffing patterns incident reports emergency drills transportation documentation Ensure documentation is accurate, timely, and audit-ready Monitor use and compliance within Therap, QuickMAR/Everspring, and related systems Staffing & Supervision Directly supervise House Supervisors and assigned leadership staff Recruit, interview, coach, and evaluate staff Ensure staffing levels and schedules align with participant needs and approved budgets Address employee performance, professionalism, attendance, and workplace concerns promptly Promote accountability, teamwork, professionalism, and participant-centered care Training & Staff Development Collaborate with the Director of Training to ensure all required trainings, certifications, and competencies are completed timely Reinforce operational procedures, documentation standards, and compliance expectations Support leadership development and ongoing staff coaching Financial & Administrative Oversight Develop and manage ISL budgets, transportation budgets, staffing allocations, and participant-related expenditures Monitor overtime, spending trends, and operational costs Approve supervisor timesheets, mileage, and operational purchases Collaborate with Finance regarding billing, utilization, and budget variances Collaboration & Participant Advocacy Collaborate with adult day care program director to support continuity of care and participant needs Maintain professional relationships with guardians, families, support coordinators, medical professionals, and regulatory agencies Ensure individuals are treated with dignity, respect, and support in the least restrictive environment possible Requirements Skills & Competencies Leadership & Team Development Regulatory Compliance Operations Management Budget Management Strategic Planning Critical Thinking & Problem Solving Conflict Resolution Performance Management Interpersonal Communication Emotional Intelligence Organizational Skills Collaboration & Relationship Building Compensation Salaried Position $100,000-$120,000 commensurate with experience Full-Time Exempt Employment Benefits Magdala House offers competitive life, dental, vision, health, and medical insurance benefits. Education/Qualifications Master’s Degree Preferred. Bachelor’s degree in social services, leadership & development, business management, healthcare administration, or a related field. At least 3 years of experience in a leadership role within the healthcare or IDD industries, with proven effectiveness. Experience with DMH regulations, Medicaid Waiver programs, and multi-site residential operations preferred Working knowledge of Therap, HRST, QuickMAR/Everspring, and related systems preferred Class F Driver’s License in good standing Additional Information The following certifications will need to be obtained within 30-60 days of initial employment: CPI Training, Med Level 1, First-Aid/CPR, and required Relias training modules

Responsibilities

Oversee the daily operations, compliance, and quality management of Residential Habilitation programs for adults with intellectual and developmental disabilities. Lead staffing systems, budget management, and regulatory readiness while collaborating with interdisciplinary teams to ensure continuity of care.