Director of Restaurants and Bars at IHG Career

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Operational Excellence, Culinary Strategy, Beverage Program Management, Luxury Service Standards, Revenue Management, Team Leadership, Brand Positioning, Marketing Strategy, Financial Management, P&L Management, Stakeholder Management, Quality Assurance, Compliance, Guest Experience Management, Talent Development

Industry

Hospitality

Description

KEY RESPONSIBILITIES 1. CONCEPT & EXPERIENCE LEADERSHIP * Curate and oversee a collection of distinctive restaurant and bar concepts aligned with Regent’s ultra-luxury positioning * Drive innovation in dining experiences, storytelling, design, and guest engagement * Ensure each venue delivers a unique identity while maintaining brand cohesion * Continuously evolve offerings based on global trends and guest expectations -------------------------------------------------------------------------------- 2. OPERATIONAL EXCELLENCE * Oversee end-to-end operations of all restaurants, bars, lounges, and in-room dining * Ensure flawless service delivery with a strong focus on personalization and attention to detail * Implement and maintain Regent and IHG F&B standards * Drive consistency in quality, presentation, and service rituals -------------------------------------------------------------------------------- 3. CULINARY & BEVERAGE STRATEGY * Collaborate with Executive Chef and Bar Managers to develop world-class menus and beverage programs * Champion innovation in mixology, wine curation, and gastronomic experiences * Lead partnerships with celebrity chefs, mixologists, and global brands where applicable * Ensure sustainability and responsible sourcing in menu development -------------------------------------------------------------------------------- 4. COMMERCIAL PERFORMANCE * Develop and execute revenue strategies to maximize profitability across all outlets * Drive destination dining and local market positioning * Optimize pricing, promotions, and outlet mix * Monitor financial performance including P&L, cost control, and productivity -------------------------------------------------------------------------------- 5. BRAND POSITIONING & MARKETING * Work closely with Sales & Marketing to position restaurants and bars as standalone destinations * Support PR, media collaborations, influencer engagement, and brand activations * Ensure strong digital presence and reputation management (reviews, rankings, awards) -------------------------------------------------------------------------------- 6. TALENT & CULTURE * Build, lead, and inspire a high-performing F&B team with a strong luxury service mindset * Attract and develop top talent in service, sommelier, and mixology roles * Foster a culture of excellence, creativity, and continuous learning * Lead succession planning and leadership development within the department -------------------------------------------------------------------------------- 7. GUEST ENGAGEMENT & PERSONALIZATION * Drive a culture of intuitive, anticipatory service * Engage with VIP guests, regular patrons, and high-profile clientele * Ensure guest feedback is actively captured and translated into improvements -------------------------------------------------------------------------------- 8. COMPLIANCE & QUALITY ASSURANCE * Ensure adherence to hygiene, food safety, and health regulations * Maintain highest standards of cleanliness and operational safety * Conduct regular audits and quality checks across all outlets

Responsibilities

The Director of Restaurants and Bars is responsible for curating and overseeing a portfolio of luxury dining concepts while driving operational excellence and commercial performance. They lead the F&B team to ensure high-quality service delivery, brand consistency, and innovative culinary and beverage programs.