Director of Retail Banking at Herring Bank

Amarillo, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

140000.0

Posted On

06 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail banking, Strategic leadership, Branch operations, Deposit growth, Customer experience, Regulatory compliance, Operational discipline, Digital banking, Performance management, Executive reporting, Cross-functional collaboration, Product strategy, Audit readiness, Team development, Risk management

Industry

Banking

Description

About the Role The Director of Retail Banking is a senior leadership role responsible for driving the Bank’s consumer growth strategy across branch operations, digital delivery, deposit growth, and customer experience. This role goes beyond traditional branch oversight and focuses on scaling retail banking as a core growth engine while ensuring strong operational discipline, regulatory alignment, and measurable performance outcomes. What You’ll Do Lead retail strategy across branches and digital channels Drive deposit growth, customer acquisition, and product adoption Oversee branch performance, KPIs, and operational consistency Build a scalable retail operating model focused on outcomes and accountability Partner cross-functionally with Compliance, Operations, IT, Finance, and Commercial teams Lead key initiatives including onboarding, digital expansion, and product strategy Ensure regulatory compliance, audit readiness, and strong control execution Develop and lead high-performing retail leadership teams Provide executive and Board-level reporting and insights What We’re Looking For 10+ years of retail banking experience, including multi-branch or enterprise leadership Strong knowledge of retail operations, deposit products, and regulatory requirements Proven ability to drive growth while maintaining compliance and control discipli Experience building scalable operating and performance frameworks Strong leadership presence with ability to influence at the executive level High level of judgment, discretion, and accountability Minimum Qualifications (Required) Bachelor’s degree 10+ years of progressive retail banking experience 5+ years in senior leadership overseeing multiple markets or functions Preferred Qualifications Bachelor's degree or relevant certifications Experience in digital banking transformation or multi-channel delivery environments Additional Requirements Ability to travel between branch locations Valid driver’s license Ability to pass background and credit check Adherence to all company policies and regulatory requirements This role requires regular in-person presence within a branch environment to effectively lead day-to-day operations and support retail teams Technology & Communication Requirement Active participation in virtual meetings and use of Bank-approved systems (Teams, Outlook, MFA) Ability to maintain functioning audio/video capability for meetings and training

Responsibilities

The Director of Retail Banking is responsible for driving consumer growth strategy across branch and digital channels while ensuring operational and regulatory excellence. This role involves leading high-performing teams, managing KPIs, and providing executive-level reporting to support the bank's growth objectives.