Location Description: Manor Vail Lodge is one of Vail’s original and iconic properties. With studio, one, two and three-bedroom condominiums plus luxury penthouses, Manor Vail Lodge is a full-service condominium property that features all the amenities of a full-service hotel, including two outdoor heated swimming pools, four hot tubs, spa, fitness center, The Fitz Bar and Ridge + River restaurant. Located steps from Vail Village, Golden Peak ski area, Betty Ford Alpine Gardens, and the Ford Amphitheater, Manor Vail Lodge is the complete package for Vail lodging. Manor Vail Lodge is managed by Mountain Mastery Management Inc.
Overview: The Director of Revenue and Reservations is responsible for maximizing REVPAR by implementing and evaluating the most effective Yield Management techniques and procedures. Yield Management practices will be integrated into Group Sales, F.I.T. Reservations and the commercial transient efforts in order to maximize profitability through room inventory control and pricing.
Benefits available: Health Care benefits (medical, dental, and vision), Life Insurance, Accident and Critical Illness plans after 30 days, Retirement Benefits with a company match program, PTO benefits which include vacation, holidays after 90 days, and CO sick leave/FMLA leave plans, AHLA Room discounts with other discounts and Free Parking.
Earning Range based on experience between $85k-$100k plus incentive
Looking to fill the position by 8/20/2025.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE

• College degree with Analytics focus preferred.
• Vocational/Technical Training with experience.
• Minimum five year’s experience in the hospitality field. Experience preferred.
• Excellent written and oral communication skills with good ability as a trainer.
• Work-related Analytical Experience.
• Aggressive, outgoing and self-motivating individual with pleasant personality.
• Current experience in a senior revenue management position with responsibility for either a large hotel or a group of hotels.
• Thorough knowledge of the internet.
• Thorough knowledge of the GDS and Extranets
• Understanding of revenue management techniques and strategies.
• Knowledge of the following systems preferred: Springer Miller (SMS), SynXis, RevIntel, Key Data, Lighthouse, Booking Pal, etc.

• Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, optimal and seasonal market mix including group, transient and wholesale.
• Conduct ongoing competitor price/product analysis to ensure proper rate positioning/product offering relative to competition.
• Work with Leadership team on pricing decisions for transient, group and wholesale segments.
• Implement pricing strategies for transient business segments and assist with group pricing strategies including Select and Sell Guidelines and group patterns; analyze competitor-pricing analysis to ensure correct daily and seasonal rate positioning to the competition.
• Works with Reservations Sales team to ensure ongoing F.I.T. Sales Training; able to analyze each individual agent’s conversion and coaching call scores and then assists Reservations Sales Agent in improving their performance.
• Assist in managing reservations in the absence of the Reservations Manager and supervises the Reservations Manager: interview, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communication and recommend discipline, as appropriate
• Establishes and maintains minimum standards for Transient Room Sales to include: weekly Yield Meetings, PMS rate configuration, sales agent scripting, call conversion goals, coaching call goals, and standardized reporting.
• Acts as a liaison between electronic distribution channels, including offsite call center, to maximize property exposure and bookings.
• Provides a monthly analysis to management complete with speculation on future performance of all market segments to include Rate, Occupancy, and REVPAR.
• Work with DOSM to provide a weekly and monthly analysis of the STAR report to include both group and transient.
• Manage/update current selling strategies and product information in all available distribution channels/reservation sources (PMS, third-party reservations providers, call centers, websites, GDS, OTAs, etc.)
• Facilitate Weekly Revenue Strategy meetings
• Work with Leadership in recommending and implementing of Revenue Management programs and new initiatives at the hotel.
• Work with DOSM and hotel team to establish strategies to increase revenue of both rooms and F&B.
• Generate and distribute daily, weekly and monthly revenue management reports and present results from all segments including internet channels.
• Maintain accurate and detailed historical data for all market segments
• Continually monitor all pertinent travel-related websites to ensure competitiveness in positioning, text, availability and price.
• Maximizing the Hotels’ revenues by monitoring transient and group production, ensuring that an optimal guest mix is maintained
• Compile data, analyze trends, and develop accurate weekly and monthly forecasts.
• Critically analyzing the impact of the revenue management strategies implemented by the Hotels, including pricing
• Ensuring that all rate plans are built in accordance with established guidelines
• Update and maintain all revenue management tools.
• Ensuring that the Hotels’ position in the GDS and other distribution channels is consistent with the Hotels’ Selling Strategies, includes conducting rate parity and availability audits
• Ensure group inventory and cut-off dates are managed according to demand
• Dealing effectively with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach
• Work in a cooperative work environment, which focuses on trusting relationships, ethics, dignity, maximum productivity and team member morale.