Director of Revenue Cycle Management at Nema Health

, , United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

160000.0

Posted On

30 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue cycle management, Claims management, Denial management, Payer operations, Strategic planning, Team leadership, Financial performance analysis, Regulatory compliance, EHR systems, Practice management systems, Credentialing, Licensing, Data-driven decision making, Process improvement, Vendor management, Trauma-informed care

Industry

Mental Health Care

Description

ABOUT NEMA HEALTH Nema Health is a survivor- and clinician-led virtual treatment program for PTSD and trauma. We are on a mission to help all trauma survivors find lasting peace & healing. Nema provides virtual, evidence-based treatment that helps people feel better faster—and stay better longer. We are committed to delivering care that’s accessible, trauma-specialized, and deeply patient-centered. At Nema, we offer employees an unparalleled career opportunity: the chance to be part of a mission-driven company while shaping its future during a pivotal stage of growth. If you’re someone who thrives in fast-moving environments, values systems thinking, and cares deeply about expanding access to mental health care, you could be a great fit. ABOUT THE ROLE We’re seeking a Director of Revenue Cycle Management to lead our team in delivering exceptional patient care and financial outcomes. You will own Nema’s revenue and claims strategy end-to-end, aligning our RCM workflows with financial performance and regulatory compliance, and building strong relationships with payers to resolve systemic billing barriers. This is a hands-on, player-coach role spanning both execution and systems design—ideal for someone who thrives in the details while building the infrastructure needed to scale. RESPONSIBILITIES * Own and optimize Nema’s end-to-end revenue cycle, ensuring strong financial performance, regulatory compliance, and scalability * Step into day-to-day billing operations as needed (claims, denials, payer follow-up) while leading the function at a strategic level * Lead and develop a high-performing team, fostering psychological safety, clear accountability, and strong execution * Design and scale RCM systems, workflows, and infrastructure to support multi-state growth and increasing complexity * Establish and monitor key RCM KPIs, using data to drive decisions across denials, underpayments, and overall cash flow health * Identify and address root causes of denials to improve reimbursement outcomes * Drive alignment between clinical documentation, coding, and billing to ensure accurate and compliant reimbursement * Lead RCM technology and vendor relationships, ensuring systems are integrated, high-performing, and scalable * Build and manage strategic payer relationships, including escalation and negotiation to resolve systemic billing barriers * Partner cross-functionally to lead data-driven initiatives, driving effective change management and continuous process improvement to enhance revenue cycle performance, efficiency, and scalability * Deliver a transparent, patient-centered billing experience, incorporating trauma-informed principles into financial workflows * Stay current on payer requirements, regulatory changes, and industry best practices to strengthen RCM operations QUALIFICATIONS * 8+ years of revenue cycle management experience, including 3+ years in a leadership role * Deep, hands-on expertise across claims, denials, and payer operations * Experience with complex reimbursement models (e.g., bundled case rates, non–fee-for-service) * Strong clinical-to-claims fluency, ensuring alignment between provider documentation, coding, and compliant billing * Experience in telehealth, digital health, or multi-state healthcare environments * Exceptional attention to detail with strong analytical and problem-solving skills * Proven ownership mindset with the ability to operate independently in a fast-paced startup environment * Proficiency with EHRs, practice management systems, and RCM tools * Familiarity with credentialing and licensing workflows WHY JOIN NEMA We’re a growing team of clinicians and operators united by a shared mission: to reduce suffering for people with PTSD and other trauma related disorders. As part of Nema, you’ll help build a company where both patients and employees can thrive. WHAT WE OFFER * This role offers a base salary of $150,000-160,000, which will be determined based on individual experience, qualifications, and market considerations * This role is also eligible for competitive equity, reflecting the impact and scope of the position at an early-stage, mission-driven company * Comprehensive benefits including healthcare, 401(k) with matching, and stipends for work-from-home productivity and continued education * Generous PTO and flexible work hours * Remote-first culture with supportive team norms * Inclusive, trauma-informed leadership * Opportunity to grow with a fast-moving, mission-driven company

Responsibilities

The Director of Revenue Cycle Management will own and optimize the end-to-end revenue cycle, including claims strategy, denial management, and payer relationships. They will lead a high-performing team while designing scalable infrastructure to support multi-state growth and financial performance.