Director of Revenue Management - Raffles Diriyah at Accor

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

0.0

Posted On

16 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Management, Strategic Planning, Financial Forecasting, Data Analysis, Pricing Strategy, Channel Distribution, Budgeting, Leadership, Mentorship, E-commerce Strategy, Inventory Management, Digital Marketing Collaboration, Stakeholder Management, Market Analysis, Profit Optimization, Communication Skills

Industry

Hospitality

Description

Company Description Raffles Diriyah is a glamourous new landmark in Diriyah – Saudi Arabia’s “City of Earth”. Set against the UNESCO World Heritage site of Al-Tuarif and the scenic Wadi Hanifa. Inspired by Nadji heritage, and infused with Raffles’ timeless elegance, Raffles Diriyah set the standard for gracious hospitality, cultural curiosity, and legendary service. At Raffles Diriyah, people are the soul of everything we do. We are champion of culture, custodians of community and passionate curators of meaningful guests’ experience. Here, guests arrive as visitors, leave as friends, and return as family. Job Description The Director of Revenue Management is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The DRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role plays a critical part in identifying and mentoring RM talent within the hotel. Focus: Strategic vision, ultimate accountability for hotel revenue and profitability, leadership of the commercial team, mentorship, and final decision-making authority. Responsibilities Leads the strategic planning process and collaborates with all hotel profit generation teams to proactively identify and implement opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.. Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel. Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits. Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics Drives the annual budget process and produces long term projections, as required. Actively participates in ownership conversations and presentations. Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies. Chairs the weekly Revenue Management Meetings, driving strategic discussions and ensuring alignment with brand guidelines and hotel objectives. Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein. Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits. Owns and directs all channel distribution strategies, continuously evaluating new business opportunities and optimizing performance across booking channels. Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets. Together with the Marketing team, manages performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel. Evaluates extranet enhancements. Serves as the system owner for all core revenue management technologies (RMS, CRS, Rate shopping systems, etc.), ensuring data quality, system hygiene, and optimal utilization to drive profit. Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed. Oversees relationship with GRC and Distribution services teams. Maintains relationships with local market competitors to keep informed of trends and news. Identifies, mentors, and develops revenue management talent, including the Revenue Manager/Assistant DRM and Revenue Analyst, fostering a culture of continuous learning and high performance Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: Strong communication skills, both verbal and written Dynamic can-do attitude Strong analytical skills and attention to detail Presents a professional and polished appearance Effectively deal with guests and other team members Previous reservation experience highly preferred Experience with Ideas G3 RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred Possessing the trait of being organized and multi-tasking Ability to complete work within given deadlines Maintain confidentiality of proprietary information and protect company assets Physical Demands This position requires the ability to focus attention on guest needs, remaining calm and courteous. Occasional standing, walking, lifting and carrying up to 20 lbs. Perform other reasonable job duties as requested. Required Education and Experience Minimum 2 years of Revenue Management experience Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred. Experience within 4- or 5-star hotels, complex properties with multiple outlets, banquets and catering, and/or within similar markets preferred Strong understanding of Hotel Operations, Hotel Leadership team experience preferred Additional Information Employee benefit card offering discounted rates at Accor properties worldwide. Complimentary duty meal. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility & Sustainability activities. Our Commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job-Category: Revenue Management & Pricing Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Lead the hotel's commercial strategy to drive revenue growth and profitability across rooms, restaurants, and spas. Oversee pricing, inventory allocation, and distribution channels while mentoring revenue management talent.