DIRECTOR OF REVENUE OPERATIONS

Louisville, CO
Position Title: Director of Revenue Operations
Reports to: Chief Financial Officer
Office Location: Louisville, CO
Work Arrangement: Hybrid (Tues/Wed/Thurs in-office)

POSITION OVERVIEW

Duda’s Director of Revenue Operations will play a proactive role in accelerating the growth of the Commercial Teams and act as a trusted advisor and business partner to Sales, Marketing, and Operations Leadership. This strategic role reports into our CFO/COO and holds responsibility for enhancing and maintaining the infrastructure, processes, and analytics within our sales tech stack. By doing so, you will empower our Business Development, Sales, and Account Management Teams to achieve predictable and rapid revenue growth.
You will build and continuously optimize scalable processes and structures that align key stakeholders across the revenue cycle to drive operational efficiency. Your primary focus will be supporting our sales assisted process end-to-end while also collaborating closely with Marketing Operations to optimize full-funnel lifecycle management. In essence, you will bring a data-driven strategy to maximize the productivity and impact of Duda’s global revenue teams.
Remarkable emotional intelligence, persuasive storytelling, relational competence, and the ability to build trust and influence senior stakeholders are critical. You will be expected to champion change and ensure alignment across the entire revenue lifecycle.

EDUCATION AND EXPERIENCE

• 8+ years of progressive experience in revenue and/or sales operations, including leadership and management responsibilities. Proven expertise in building high-performing SaaS revenue operations infrastructures.
• Strong leadership and program management capabilities to drive organizational change, prioritize initiatives effectively, and deliver both strategic and tactical outcomes.
• Deep hands-on experience as a Salesforce Admin, alongside proficiency with associated sales and marketing tech stacks such as Hubspot and Gong.
• Salesforce Admin 201 Certification a plus.
• Demonstrated ability to translate complex data into clear, compelling strategies and communicate insights effectively at the executive/senior leader level.
• Proven track record of influencing senior leadership and driving alignment across Sales, Marketing, and Account Management for end-to-end revenue optimization.
• Willingness to travel up to 25% as part of your commitment to supporting a global team.

• Support and optimize all aspects of commercial processes to build a scalable, repeatable, and data-driven sales engine.
• Develop and refine infrastructure and workflows within Salesforce as well as across other key tools in the tech stack inclding Apollo, Gong, Leandata, LinkedIn, Vidyard, and PandaDoc.
• Build and lead Duda’s Revenue Operations team and external consultants to execute on revenue growth initiatives. Drive strategic priorities around funnel management, forecasting, and reporting to facilitate predictable revenue generation.
• Lead the development and continuous improvement of commercial KPIs and reporting to ensure alignment of strategic efforts across Sales, Marketing, and Account Management.
• Build accurate forecasts and operations models to support various revenue planning initiatives.
• Analyze critical data points to provide insights for sales targets, quota setting, incentives, segmentation, and commission structures.
• Champion data governance by leading efforts to audit and maintain Salesforce data integrity, ensuring consistent, and reliable insights. Design dashboards and reports that visualize the entire customer journey, spanning pre- and post-sales activities.
• Act as a strategic advisor in cross-functional discussions, clearly articulating the “why” behind data and driving consensus among executive leaders.