Director of Revenue Strategy at Mandarin Oriental Hotel Group
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

13 Aug, 25

Salary

0.0

Posted On

14 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description
Responsibilities
  • Develops the revenue strategy for the hotel in alignment with MOHG’s brand philosophies.
  • Provides strategic direction as it relates to pricing, inventory, channel management and distribution of all market segments following market and Comp set analysis.
  • Leads efforts to coordinate these strategies between Corporate Revenue Management and on property Leadership and ensures they are implemented and modified as market conditions fluctuate.
  • Works with Marketing Communications to develop the strategic proposition of Marketing offers, online and offline, as well as market/country and demand specific focus areas.
  • With the Director of Commerce, evaluates effectiveness of property participation in channels and determines proper spend deployment in these segments and channels.
  • From sales and third-party contracting perspective, responsible for hotel’s positioning in the various distribution channels, information accuracy and competitor positioning, including but not limited to, conducting online shops.
  • Maintains continual awareness of current and future competitors, for example but not limited to, product, published offers/pricing, renovation plans, inventory, etc.
  • Assists in implementation and continual improvement of definite group forecasting process.
  • Proactively analyzes and communicates business trends, market share and booking pace in comparison to the market/comp set, Last month, Last Year, Forecast and Budget.
  • Analyzes competitive sets, price positioning, seasonality, mix and displacement on a weekly basis.
  • Communicates when key events or holiday periods are being held in the destination and surrounding areas that impact demand. Devises and implements event specific strategies.
  • Provides targeted and timely communication of results, achievements, and challenges to the stakeholders.
  • Oversees the annual pricing process for transient, group and catering rooms, function space and other areas as required. Proactively provides data to the Team for the purpose of analyzing and evaluating specific business segments, specific accounts, market segment mix (group vs. transient and its subsegments), room type demand, channel production and geographical mix, recognizing trends and patterns and facilitates discussion on trends, market growth, and selling initiatives.
  • Prepares and/or reviews the Revenue strategy packet and reports prepared by the Revenue Manager/Asst. Manager and leads this meeting.
  • Ensures accurate reservation system information in all Distribution Channels is upheld.
  • Ensures that all reservation enquiries that come to the hotel via telephone, email or fax are processed in a timely and accurate manner to capture demand data for the hotel.

To be a successful Director of Revenue Strategy you will have:

  • Minimum of 3-5 years Revenue Management experience within MOHG or another hotel company.
  • Comprehension of all transient segments, their respective sales processes, markets, demands, sales deployment, client development and goal setting process.
  • Comprehension of group sales processes and group sales demands.
  • Comprehension of the reservation sales processes.
  • Effective time management, communication, and professional presentation skills.
  • Self-motivated, well organised and detail orientated.
  • Enjoys working in a fast paced and dynamic environment.
  • Able to travel when required.
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