Director of Revenue Strategy at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Management, Pricing, Positioning, Inventory Management, Sales Strategy, Transient Customer, Wholesale, Group Segments, Stakeholder Communication, Data Analysis, Reporting, Forecasting, Budgeting, Distribution Channels, Market Share Analysis, Leadership

Industry

Hospitality

Description

JOB SUMMARY Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Maintains productive relationships with stakeholders, including hotel General Managers, sales leaders, franchisees and owners. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area. OR • 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data • Analyzes information, identifies current and potential problems and proposes solutions. • Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. • Generates updates on transient segment each period and continually analyzes transient booking patterns. • Assists with account diagnostics process and validates conclusions. • Maintains accurate reservation system information. • Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning. • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Observes, receives, and otherwise obtains information from all relevant sources. • Submits reports in a timely manner, ensuring delivery deadlines. • Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share. • Analyze STAR information to assist in development of RevPAR Index forecasts. • Generates yearly room revenue budget. Managing Revenue Management Strategy • Provides critical input to property leaders for development of market sales strategy. • Provides revenue management functional expertise and leadership to general managers and property leadership teams • Implements and evaluates revenue tests. • Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. • Assists hotels with pricing and provides input on business evaluation recommendations. • Provides recommendations to improve effectiveness of revenue management processes. • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Building Successful Relationships • Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. • Communicates market direction to revenue management, sales and hotel leaders. • Develops constructive and cooperative working relationships with others, and maintains them over time. • Develops and manages internal key stakeholder relationships. • Provides targeted and timely communication of results, achievements and challenges to the stakeholders. Additional Responsibilities • Informs and/or updates executives, peers and subordinates on relevant information in a timely manner. • Enters, transcribes, records, stores, or maintains information in written or electronic form. • Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

The Director of Revenue Strategy is responsible for balancing financial objectives across lodging products to maximize total revenue and profit from guest rooms, overseeing pricing, positioning, and inventory for all hotels in the area of purview. This role involves developing and recommending sales strategies for various customer segments and identifying new revenue opportunities while communicating strategies to key stakeholders.