An exciting opportunity for candidates with extensive and proven project and programme management experience at a global level.
Change your job, change your workplace, change your future…
Ricoh are currently recruiting for a Director of RGS Programme and Project Management, who will be accountable for the delivery of a global project portfolio for Global Major Accounts (GMA), leading, nurturing and developing a matrixed and direct team of Programme, Project and PMO resources.
This role will provide support and advice on project / programme governance for the P&PM team and will manage high level escalations. Whilst also owning the tactical and strategic changes in order to align and synchronise P&PM policies, processes, procedures plus taking into account regional / local needs and existing ways of working in a highly matrixed environment.
Ricoh transforms organisations, using innovative technologies and services enabling you as an individual to work smarter. This is what we call “empowering digital workplaces”.
In fact the entire Ricoh workforce enjoys our pioneering and innovative ways of working. We like to call it: imagine. change., it’s the ethos of our brand and how we drive positive change for ourselves and others. Our teams are embracing change, fostering new ways of working and we have never been more resolute in our mission - “you work for us, and we`ll work for you”.
What you will be doing
- Team leadership, development and management; ensure SMART objectives are set for each role in the team as defined in the Job Family Matrix (JFM).
- Nurturing and developing internal talent across PM and Programme Leads supporting their growth and development.
- Ensure delivery of contractual obligations at a global level, across the project lifecycle
- Customer focused approach, working across complex programmes and projects globally and driving organisational change.
- Input into the bid process to capture the commercials and deliverables related to global project delivery
- Project Portfolio Management and associated executive level reporting
- Lead high visibility programmes (hands-on)
- Act as a functional lead for P&PM in Ricoh
- Harmonization, synchronising and alignment of processes, procedures, work instructions and automation
- Resource forecasting, budgeting, allocation and variance reporting on a project portfolio level
- Drive Continuous Service Improvement (lessons learned) and drive internal business change projects/programmes to improve CSAT, productivity and efficiency
- Identify revenue opportunities through commercial and project change control
You will ideally have
- Extensive and proven project and programme management experience at a Global Level
- Proven ability to lead, coach, mentor and develop global teams across Project Management and Programme Lead roles
- Strong experience leading governance and troubleshooting problems where needed.
- Knowledge of a variety of project management methodologies, with relevant qualifications/certifications
- Commercial awareness with an understanding of financial reports
- Significant experience of working in a matrix structure at a Global Level
- Experience of working with multiple cultures, preferably across a global footprint
- Extensive experience of managing and leading team to deliver customer projects (solutions and managed services)
- Experience of implementing a project governance structure within a Global PMO
- Proven ability to be innovative and to implement new initiatives.
- Desirable experience of working in or with other operational functions such as Service Management
- Strong commitment to ensuring a positive customer service experience.
- Strong communication skills via a variety of media, with clarity and focus in messaging
- Able to communicate to a diverse stakeholder group up to and including CxO level
- Proven ability to research, analyse and reason logically and effectively within tight and conflicting time-frames.
- Strong accuracy and attention to detail, ability to drive change aligned with the company strategy
- Highly IT literate and experienced in business applications, e.g.: Office 365, MS PowerBI and Project Management toolsets.
- Self-motivated and proactive, with ability to work productively as part of cross functional teams.
- The ability to work with tact, diplomacy and a high level of confidentiality. Several years’ experience in leading a portfolio of global or regional projects or complex international programmes
- Substantial years of experience in project management of multi-million projects for private sector customers
- Programme or Project Portfolio Director background within a commercial environment (IT Service Provider)
- Ideally have experience in deploying standardization and best practice aligned to industry known standards (Prince2/PMBOK, ITIL)
- Ideally have extensive experience in IT projects related to
- Hardware deployment
- Software deployment (COTS products/SaaS)
- Cloud services
- Integration Services
- Global service transitions inclusive of desk-side support, remote infrastructure management, remote application support, global service desks (including service management toolsets such as ServiceNow).
- Familiarity of SIAM
In return for your commitment, you can expect
- A competitive salary package
- Industry leading benefits.
Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.
This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.
Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.
We are an equal opportunities employer
At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.
Ricoh have removed the disclosure of convictions box from their application process (ban the box - http://www.bitc.org.uk/programmes/ban-box) offering equal opportunities to all.
For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.
Linked-in
Google