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Director of Rooms at Accor
Nakhon Ratchasima City Municipality, , Thailand -
Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

P&L Analysis, Guest Complaint Management, Reservations Coordination, Sales Strategy, Marketing Strategy, Human Resources Management, Business Acumen, MS Excel, MS Word, MS PowerPoint, English Proficiency, Problem Solving, Communication, Team Leadership, Customer Service, Operational Management

Industry

Hospitality

Description
Company Description Movenpick Resort Khao Yai, Nakhon Ratchasima, Thailand Job Description Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals Coordinate with Reservations, Sales & Marketing departments to work on appropriate strategies to enable the company to make sound business decisions and meet business plan goals Conduct line-ups, review all information pertinent to the day’s business Monitor and handle guest complaints in an expedient and effective manner Anticipate sold-out situations; assist in locating alternative accommodations for guests and assist in following up with guests in accordance with hotel policies and procedures Review all out-of-order rooms daily with respective departments to determine most current status and estimated date for return to room inventory Review departmental/divisional profits, payroll expenses, rooms’ expenses, cost per occupied room, previous day’s occupancy and room revenues Qualifications Minimum 5 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint High degree of professionalism with sound human resources management and business acumen capabilities Additional Information Hotel Managed Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The Director of Rooms is responsible for preparing and analyzing monthly P&L reports and coordinating with various departments to meet business goals. They also monitor guest complaints and manage room inventory effectively.