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Director of Rooms at Crowne Plaza North Augusta

North Augusta, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Cleanliness Standards, Revenue Achievement, Expense Management, Profitability Maximization, Financial Planning, Operational Planning, Budget Preparation, Employee Development, Credit Control, Financial Transaction Security, Guest Security, Complaint Resolution, Office Software Proficiency, Accounting Software Proficiency, Professionalism

Industry

Hospitality

Description

Description Maintain standards of quality guest service and cleanliness Achieve budgeted revenues and expenses and maximize profitability related to the rooms departments. Develop short- and long-term financial and operational plans for the rooms departments that relate to the overall objectives of the hotel. Participate in the preparation of the annual hotel budget. Increase level of guest satisfaction by delivery of an exceptional product through employee development. Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security. Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. Ability to accurately use various office and accounting software. Requirements Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

Responsibilities

The Director of Rooms is responsible for maintaining high standards of guest service and cleanliness while achieving budgeted revenues and maximizing profitability for the rooms departments. This role involves developing short- and long-term operational and financial plans aligned with overall hotel objectives.