Director of Rooms at Hotel Terra & Teton Mountain Lodge, a Noble House Hotel

, Wyoming, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hotel Management, Guest Satisfaction, Budgeting, Staffing, Operations Management, Team Leadership, Quality Assurance, Customer Service, Housekeeping, Concierge Services, Front Desk Operations, Financial Responsibilities, Performance Supervision, Organizational Skills, Dependability, Positive Mindset

Industry

Hospitality

Description

Description Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team! The Job As a Director of Rooms, you will oversee activities of the Front Desk, Housekeeping, Concierge and Bell staff. You will interact daily with other departments to maximize guest satisfaction. Main duties include but are not limited to: Closely monitor day-to-day operations. Adhere to staffing and budget guidelines. Assist in budgeting and monthly planning. Oversee all operational financial responsibilities. Ensure all service standards are met and adhered to. Regularly inspect public areas, guestrooms and related office and storage areas. Facilitate consistent quality of service to exceed guest expectations. Supervise performance, attendance, appearance and conduct of the rooms division staff. The Offer In return we offer our new Director of Rooms: Competitive Medical Benefits Package and 401(k). Competitive Wages and Flexible Schedules. Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal. Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores. Discounts on Noble House Hotels & Resorts Room Rates. Discounts on Ski Passes. Shared Transferable Ski Pass. Onsite Ski-in, Ski-out, and Ski Storage. Housing available Requirements To be successful in Director of Rooms, you: Have previous hotel/resort sales experience. We look for candidates with full service hotel experience, preferable in an upscale independent hotel. Hotel Management experience, preferible 5 years or more in the Room Division Area. Are dependable, organized and have a positive, can-do mindset. When things don't go as planned, your team can count on you! Take ownership of your tasks and feedback from your manager so you can continue to grow. Team Oriented! Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. Sounds like you? We look forward to reviewing your resume! Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.

Responsibilities

The Director of Rooms will oversee the Front Desk, Housekeeping, Concierge, and Bell staff to ensure high levels of guest satisfaction. This role involves monitoring daily operations, adhering to budget guidelines, and maintaining service standards.