ABOUT THE HOTEL:

Opening soon in the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. Set within a beautifully restored historic building on Bond Street, the hotel blends timeless heritage with modern elegance. With signature butler service, refined interiors by Richmond International, and an unmatched location, The St. Regis London is poised to become the preferred destination for global tastemakers, dignitaries, and discerning travelers.

THE OPPORTUNITY:

We are seeking a visionary Director of Rooms to lead our Rooms Division and deliver exceptional guest experiences. This strategic leadership role oversees Front Office, Housekeeping, and Guest Services, ensuring seamless operations, elevated service standards, and strong financial performance.

• Lead and inspire the Rooms team to deliver the brand’s signature service vision.
• Oversee daily operations across Front Office, Housekeeping, and Guest Services.
• Develop and implement strategies aligned with brand standards and guest expectations.
• Drive revenue growth, manage budgets, and optimize departmental performance.
• Champion guest satisfaction through continuous improvement and personalized service.
• Foster a culture of excellence, collaboration, and employee engagement.
• Ensure compliance with operational policies and procedures.