ADDITIONAL INFORMATION

Job Number25129090
Job CategoryRooms & Guest Services Operations
LocationThe St. Regis London, 37 Conduit Street Mayfair, London, United Kingdom, United Kingdom, W15 2YF
ScheduleFull Time
Located Remotely?N
Position Type Management

THE OPPORTUNITY:

We are seeking a visionary Director of Rooms to lead our Rooms Division and deliver exceptional guest experiences. This strategic leadership role oversees Front Office, Housekeeping, and Guest Services, ensuring seamless operations, elevated service standards, and strong financial performance.

• Lead and inspire the Rooms team to deliver the brand’s signature service vision.
• Oversee daily operations across Front Office, Housekeeping, and Guest Services.
• Develop and implement strategies aligned with brand standards and guest expectations.
• Drive revenue growth, manage budgets, and optimize departmental performance.
• Champion guest satisfaction through continuous improvement and personalized service.
• Foster a culture of excellence, collaboration, and employee engagement.
• Ensure compliance with operational policies and procedures.