Director of Sales (Implementations) at Fulfillment IQ

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

320000.0

Posted On

08 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

WMS Implementation, OMS Implementation, TMS Implementation, Supply Chain Management, Warehouse Operations, Commercial Structuring, Pipeline Management, Stakeholder Management, Program Governance, Pricing And Negotiation, Strategic Sales, Go-live Execution, Logistics Strategy, Account Growth, Resource Planning, Margin Protection

Industry

IT Services and IT Consulting

Description

General Information: Job Title: Director of Sales (Implementations) Location: Toronto, ON (Onsite/Hybrid) Job Type: Full-Time Reporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO) Salary Range: • Base: $140k–$160k CAD per year • OTE: $230k–$290k CAD per year • Total Compensation: $250k–$320k CAD per year (negotiable) About Fulfillment IQ (FIQ): Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life. Role Overview: The Director of Sales, Implementations, is responsible for originating, shaping, and closing large-scale WMS, OMS, and TMS implementation programs while ensuring alignment with delivery realities. This is not a traditional sales role. This role requires a deep operator mindset. Someone who understands how warehouse operations actually run, what breaks during go-lives, and how to translate that into executable, margin-protective programs. Mandate: Drive implementation-led revenue across enterprise platforms Own the full commercial lifecycle from qualification → scoped program → delivery-ready handoff Ensure alignment between sales promise and delivery reality Build trusted relationships across operators and executive stakeholders Must Have: 15–25+ years in supply chain, warehousing, or logistics environments Experience leading or being accountable for: o WMS implementations o Warehouse operations o Go-live execution and stabilization · Strong network across North American supply chain operators · Able to engage: o Warehouse managers (credibility) o Executives (translation) Key Responsibilities: Platform Implementation Sales Build relationships across warehouse operators, COOs, and supply chain leaders Qualify implementation opportunities and assess execution viability Represent FIQ at industry events, site visits, and operator-led conversations Sell WMS / OMS / TMS rollout programs Position FIQ as a certified delivery partner Manage multi-stakeholder procurement cycles Program Governance Align scope with delivery team Ensure realistic timelines and resource planning Protect delivery margin and execution viability Funnel Management Lead multi-threaded discovery across operations, IT, and leadership Shape implementation programs including scope, sequencing, and resource assumptions Partner with delivery leaders to ensure feasibility and margin integrity Own commercial structuring, pricing, and negotiation Account Growth Maintain executive relationships post-sale Identify multi-site rollout and continuous improvement opportunities Drive expansion across regions, facilities, or platform phases Expand implementations across sites or regions Identify follow-on phases Hand off advisory or integration opportunities where relevant What Success Looks Like in the First 90 Days: 30 Days In Build alignment with delivery and implementation teams Understand platform partnerships, capabilities, and constraints Map top 10 target accounts and active opportunities 60 Days Generate qualified implementation pipeline Lead discovery and early-stage solutioning Submit structured proposals aligned to delivery constraints 90 Days Close initial implementation engagements Establish multi-site expansion opportunities Build forward-looking 12-month implementation pipeline Key Performance Indicators (KPIs): Implementation bookings (revenue) Margin adherence (in partnership with delivery) Win rate on qualified opportunities Multi-site rollout expansion Forecast accuracy Why You’ll Love Working Here: At Fulfillment IQ, we don’t just build supply chain solutions; we build long-term careers. We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have visible impact. We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy. Here’s what makes Fulfillment IQ a rewarding place to work: Work That Matters You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance. Career Growth That Matters We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression. Flexibility to Thrive We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly. We Celebrate Impact From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics. A Collaborative Culture You’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards. Perks you’ll appreciate: Health & Wellness Comprehensive health and dental coverage for you and your family (region-specific plans) Employee wellness programs where applicable Time Off Competitive paid time off (PTO), sick leave, and public holidays Flexible leave policies that respect local labor standards Retirement & Financial Security Retirement savings programs and employer contributions Region-specific plans (401(k) in the U.S., CPP and supplementary plans in Canada) Professional Growth Dedicated learning and development budget Support for skills development, leadership growth, and career progression Flexible Work Remote and hybrid work options Flexible working hours aligned to role and client needs Additional Perks Equipment and workstation allowances Internet and business travel reimbursements Employee stock options (ESOP), where applicable Team events, meetups, and company offsites Life at Fulfillment IQ: Fulfillment IQ is a people-first company built in trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. Learn More About Us: Website: fulfillmentiq.com LinkedIn: Fulfillment IQ Spotify: eCom Logistics Podcast Spotify YouTube: eCom Logistics Podcast YouTube

Responsibilities

Responsible for originating and closing large-scale WMS, OMS, and TMS implementation programs while ensuring alignment between sales promises and delivery realities. The role involves managing the full commercial lifecycle, from qualification and scoping to delivery handoff and account expansion.