WHAT YOU’LL BE DOING

This is a brand-new role in our structure, designed to elevate the impact of our hotel-based sales teams. You’ll drive consistency, productivity and revenue by shaping structure, strategy and talent across the portfolio. If you’re a natural collaborator with a passion for people, performance and unlocking potential – this is your opportunity to lead bold change in a business that celebrates individuality and innovation.

WHAT YOU’LL BE DOING

• Review and optimise the sales structure across our hotels, aligned to segmentation and business need
• Implement consistent and clear performance frameworks to drive accountability and support underperformance
• Lead the recruitment, development and retention of high-performing sales talent
• Identify skill gaps and build targeted development plans that support career progression
• Guide hotel sales teams on targeting and converting new business, and support them with commercial alignment and contracting
• Collaborate with Directors of Sales and GMs to shape strategy in line with budget expectations
• Maximise opportunities from national accounts through close partnership with the central sales team
• Use key platforms like Agency360 to set and track performance against target accounts by hotel
• Work with M&E leadership to improve process and conversion for larger group and events business
• Partner with the Director of Global Account Management to maximise inbound congress and complex business opportunities
• Prepare senior stakeholders for Business Review Meetings with insight and commercial confidence
• Oversee complex contract negotiation and ensure compliance with legal and company standards
• Bring in market insights and future-focused thinking to keep us commercially agile and prepared