Director of Scheduling and Administration (Pediatric Therapy) at Little Land Pediatric Therapy & Play Gym

Cedar Park, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

58000.0

Posted On

14 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling Management, Patient Intake, Healthcare Operations, Clinic Administration, Patient Communication, Insurance Verification, Caseload Management, Team Leadership, Practice Management Systems, Patient Retention

Industry

Medical Practices

Description

About Little Land Little Land Pediatric Therapy & Play Gym is a pediatric therapy company serving children and families across Texas and California. Our Cedar Park clinic is a high-volume, high-energy environment where families come every day for occupational therapy, physical therapy, speech therapy, and ABA services. We believe great clinical care starts with great operations. This role is the operational anchor that makes that possible. The Role We're hiring a Director of Administration to own the full administrative function of our Cedar Park clinic. You will manage patient scheduling, intake, front desk operations, and the administrative team — reporting directly to our Executive Clinical Director. This is a working director role. You are managing and doing. You'll be embedded in the clinic, working closely with clinical leads, and responsible for ensuring the administrative side of the patient experience is seamless from first contact through discharge. What You'll Own Scheduling Management Oversee therapy scheduling across all disciplines — OT, PT, ST, and ABA — keeping caseloads full and gaps minimal Manage the scheduling coordinator and hold the team to accuracy, timeliness, and proactive coverage Coordinate with clinical leads to align scheduling with therapist capacity, authorizations, and payer requirements Anticipate and resolve cancellations, no-shows, and waitlist movement Patient Intake & Oversight Own the new patient intake process from initial inquiry through first appointment Ensure all intake documentation — registration, insurance verification, authorizations, consent forms — is complete before the first visit Maintain accurate patient records in the practice management system Patient Communication & Family Experience Serve as the primary point of accountability for family-facing communication — phone, email, and in-person Manage appointment reminders, schedule changes, and patient correspondence Address family concerns and escalate appropriately Patient Lifecycle & Retention Own the administrative side of the full patient lifecycle — intake through discharge Track authorization status and expiration across active patients Monitor attendance patterns and flag drop-off risks before caseload gaps develop Ensure clean administrative transitions when patients change services or therapists Who You Are 3+ years in clinic administration, office management, or healthcare operations — pediatric therapy or outpatient specialty preferred Organized, detail-oriented, and comfortable holding a team accountable You operate well in a patient-facing environment and understand the clinical rhythm of a therapy practice You build structure where it doesn't exist — this energizes you rather than frustrates you You communicate clearly and follow through Compensation & Benefits Base salary: $48,000 – $58,000, based on experience Full-time, salaried exempt PTO and paid holidays Health benefits (details during offer process) Little Land is an equal opportunity employer. Salary: 48000 - 58000 USD Per annum

Responsibilities

Oversee the full administrative function of the Cedar Park clinic, including patient scheduling, intake, and front desk operations. Manage the administrative team to ensure a seamless patient experience from first contact through discharge.