Director of Security at Madeline Hotel and Residences Auberge Resorts Collection

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Risk Management, Emergency Preparedness, Team Development, Compliance Monitoring, Incident Management, Proactive Risk Identification, Decision Making, Judgment, Hospitality Experience, Security Operations, Training, Communication, Strategic Planning, Service Standards

Industry

Hospitality

Description

Company Description Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike. Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life. For more information: auberge.com/cambridge-house/ Follow Cambridge House, Auberge Collection on Instagram and Facebook @CambridgeHouseAuberge Job Description As Director of Security at Cambridge House, you will lead all aspects of safety and security, ensuring guests, team members, and assets are protected while maintaining the warmth, discretion, and refined service standards that define Cambridge House. You will oversee and develop a professional security team, implement robust procedures, and integrate safety seamlessly into daily operations, providing guidance and strategic advice to senior leadership to safeguard the hotel, its people, and its reputation. Key Responsibilities: Lead and manage all aspects of security operations across Cambridge House, ensuring the safety and well-being of guests, team members, and assets. Develop, implement, and maintain policies, procedures, and protocols that are both proactive and responsive to operational and regulatory requirements. Oversee risk assessments, incident management, and emergency preparedness, ensuring the property and team members are equipped to handle any situation calmly and efficiently. Collaborate closely with all hotel departments to integrate security into daily operations while maintaining a welcoming and discreet presence. Recruit, train, and develop a professional security team that operates with confidence, professionalism, and respect. Monitor compliance with legal, licensing, and health and safety standards, keeping senior leadership informed of risks, trends, and improvements. Oversee recruitment, training, and ongoing development, ensuring every team member is equipped to deliver outstanding service. Maintain a visible and approachable presence, ensuring guests and team members feel reassured and supported without intrusion. Provide strategic input on capital projects, operational changes, and events to ensure security considerations are embedded in all planning. Qualifications Experienced in leadership within luxury hospitality. Ability to implement robust procedures, manage risk, and respond effectively under pressure. Ensures the safety of guests without compromising a warm, welcoming, and discreet environment. Motivates, supports, and develops a confident and professional security team. Calm, confident, and solutions-oriented, with excellent judgment and decision-making under pressure. Proactive in identifying risks, implementing preventive measures, and continuously improving safety standards. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Responsibilities

Lead and manage all aspects of security operations across Cambridge House, ensuring the safety and well-being of guests, team members, and assets. Develop and implement policies and procedures while collaborating with hotel departments to integrate security into daily operations.