Director of Security_ Midtown East at GUARDIAN SECURITY SERVICES

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

125000.0

Posted On

04 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Client Relations, Operational Excellence, Talent Management, Interpersonal Skills, Communication Skills, Problem-Solving, Financial Principles, Team Performance, Resource Allocation, Compliance, Data Analysis, Employee Engagement, Recruitment, Onboarding, Succession Planning

Industry

Facilities Services

Description

Description Director of Security_ Midtown East *Must also be willing to complete their FLSD certification Introduction Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. We provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, inclusive of commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England. Position Summary: Guardian Security Services is seeking a seasoned Director of Security to oversee security operations for a Commercial space. This leadership role is responsible for ensuring operational excellence, client satisfaction, and team performance through direct oversight of Area Managers and collaboration with internal stakeholders. Key Responsibilities: Leadership & Oversight: Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional development, while taking ownership of succession planning at all levels and overseeing payroll. Ensure consistent enforcement of company policies, procedures, and best practices. Manage the region's workload, account assignments, and resource allocation. Build, maintain, and grow relationships with clients by understanding their security needs and ensuring satisfaction; Develop and implement corrective action plans for Identified opportunities for operational improvement Talent Management: Lead the recruitment, hiring, and onboarding of key field personnel. Oversee employee performance, disciplinary actions, and terminations in accordance with company policy. Develop and coach Area Managers and staff to promote growth and accountability. Client Relations: Conduct regular site visits and meetings with key clients to ensure operational excellence and customer satisfaction. Proactively address client concerns and implement solutions to maintain seamless service delivery. Collaborate with business development and contract management teams on client retention and expansion opportunities. Operational Excellence: Ensure compliance with all contractual obligations, industry standards, and local regulations. Analyze operational metrics and generate reports to support data-driven decision-making. Implement initiatives to improve efficiency, service quality, and employee engagement. Salary Range: · $115,000 – $125,000 a year · Full Time Requirements Qualifications: Minimum of 7 years of progressive leadership experience in the security or protective services industry. Law Enforcement Experience is a requirement must also be willing to complete their FLSD certification Proven track record of managing multi-site operations and leading diverse teams. Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction Strong understanding of regional labor laws and security regulations NJ Excellent interpersonal, communication, and client-facing skills. Basic understanding of financial principles, including budgeting and financial reporting. Ability to interpret simple financial data and use it to support decision-making Ability to travel frequently within New Jersey Market. Preferred Qualifications: Experience working in a unionized environment is a plus. Security industry certifications (e.g., CPP, PSP) are desirable. Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations. Strong Technical Skills and Attention to detail is a MUST. Availability during emergencies, holidays, weekends, or to be on-call, depending on operational needs. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Our company participates in E-Verify to confirm employment eligibility.

Responsibilities

The Director of Security will oversee security operations for a commercial space, ensuring operational excellence and client satisfaction. This role involves leading a team of Account Managers and collaborating with internal stakeholders to maintain high service standards.