Director of Services at COMMUNITY OPTIONS FOR RESIDENTIAL

Fargo, North Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

27.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Human Services, Team Building, Resource Management, Problem Solving, Customer Service, Public Speaking, Time Management, Coaching, Microsoft Office, Community Resources, Ethical Decision Making, Project Management, Supervisory Experience, Behavioral Health Services, Developmental Disabilities

Industry

Individual and Family Services

Description

Job Details Level: Management Job Location: Community Options Fargo - Fargo, ND Position Type: Full Time Education Level: 4 Year Degree Salary Range: $24.00 - $27.00 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Professional Services Description Advance your Career while Making a Difference! Community Options has a leadership opportunity within the Behavioral Health Services as a Director of Services. The position works closely with the Operations Officer to ensure the department runs smoothly by managing the daily operations of our services provided and the supervision of assigned staff in the region. This role works to establish and maintain positive relationships with our customers, partnering agencies and the general public. Who are we? Community Options is a statewide organization with ten offices across North Dakota and countless programs tailored to individuals. Community Options works with individuals from all walks of life, through our person-centered approach, we can assist many people to recognize their potential: Mental health diagnosis Addiction Single parents Low-income or poverty Homelessness Justice Involved Why Community Options? Health insurance starting at $100/month* (individual plan) Vision and dental insurance Paid leave time Paid Holidays 401k Life insurance Rewarding work impacting the lives of those you serve! This position is non-exempt, with a starting wage of $23 - $26 an hour depending on experience (DOE). Qualifications Minimum Qualifications: Bachelor’s degree in human services, business or related field may be required for assigned caseload; if degree is not required for assigned caseload AND two (2) years’ experience in related field, i.e., human services programs; supervisory experience in either area preferred, related experience may be substituted year for year in lieu of degree (Transcripts are required at the time of offer, copies may be submitted with application or interview). A valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state will be required based on assigned job duties and the ability to travel based on operational and clientele needs, this may include travel to outer, surrounding regions as assigned Successfully pass a criminal background check, drug screening, and obtain ND Department of Human Service (DHS) pre-employment approval. Required to successfully complete required training and/or certification within specified time frame; time requirements will vary based on assigned training or certification programs. Essential Skills and Experience: Understanding of human services and developmental disabilities. Demonstrated ability to lead people and get results through others; demonstrated team-building skills. Ability to plan over a one- to two-year time span. Demonstrates ability to manage resources and multiple projects while meeting regulatory and program requirements Ability to analyze problems; develop solutions at a functional and strategic level. Knowledge of company policies and procedures; basic accounting skills. Strong customer service orientation. Commitment to company mission and values. Make ethical and professional decisions. Other Skills and Experience: Ability to motivate and coach individual staff members. Ability to work independently and as part of a team. Effective time management skills and ability to prioritize duties. Always maintain professional manner with customers and staff. Public speaking experience. Knowledge of community resources. Proficient computer skills and knowledge of Microsoft Office applications. Always maintain a professional manner with customers and in the community when representing the company. Reporting to this position: Coordinators/ Specialists/ Support Roles/ Managers/ As Assigned Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required in direct care roles. Must occasionally lift and/or move objects weighing up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers that exhibit behaviors that would require the employee to use possible physical de-escalation techniques. Work Environment: Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers’ and/ or agency needs. NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority. Community Options exists to help people live individually and be active in their community. Equal Employment Opportunity Community Options does not discriminate on the basis of race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

Responsibilities

The Director of Services manages the daily operations of the Behavioral Health Services department and supervises assigned staff. This role also focuses on establishing and maintaining positive relationships with customers and partnering agencies.