Director of Software Engineering at Informa Intelligence

George Town, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Architecture, AI/ML Implementation, AWS Cloud Infrastructure, Team Leadership, Budget Management, Microservices, API Design, SaaS, Data Visualization, Agile Methodologies, DevOps, Sitecore CMS, Stakeholder Management, Security Best Practices, KPI Tracking, Performance Management

Industry

Information Services

Description

Company Description About Omdia Omdia, part of Informa TechTarget, Inc. (Nasdaq: TTGT), is a leading technology research and advisory group. With deep expertise in technology markets, grounded in insightful conversations with industry leaders and supported by hundreds of thousands of data points, Omdia's strategic market intelligence is our clients' competitive advantage. With over 300 analysts and consultants covering more than 200 technology markets across 25 global research locations, Omdia delivers the market intelligence executives rely on to drive strategy, validate investments and outpace competitors. Our team delivers deep, actionable insight across sectors like AI, cybersecurity, channel, semiconductors, telecoms, consumer tech, and more. Whether advising on product strategy, market entry, or competitive positioning, Omdia helps tech leaders make decisions that matter. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: Trusted information that shapes the industry and informs investment Intelligence and advice that guides and influences strategy Advertising that grows reputation and establishes thought leadership Custom content that engages and prompts action Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit informatechtarget.com and follow us on LinkedIn Job Description This role is based in our Menara Skymind office. We're seeking an experienced Director of Software Engineering to lead our engineering organization, reporting directly to the VP of Product, Tech and Strategy. You'll oversee our core technology platforms—the Omdia Customer Platform, data visualization tools, APIs and survey platform—while driving AI initiatives, enhancing customer experience, and strengthening platform fundamentals across security and integration. You'll lead a team of 6 engineers plus outsourced resources, with the opportunity to grow the team strategically. This role requires both technical depth and the ability to translate business objectives into technical solutions while communicating effectively with non-technical stakeholders across our global organization. Key Responsibilities Define and execute software engineering strategy aligned with Omdia's business objectives Lead AI initiatives to enhance research delivery, data analytics, and customer-facing capabilities Drive continuous improvement in customer experience across all platforms Strengthen platform security, integration, and technical infrastructure Oversee development of the Omdia Customer Platform, APIs, data visualization tools, and survey platform Manage AWS cloud infrastructure and Sitecore CMS, optimizing for performance and cost-efficiency Build and mentor a high-performing engineering team, managing both internal and outsourced resources Manage engineering budget, resource allocation, and vendor relationships to maximize ROI Establish and track effective KPIs to measure team performance, platform reliability, delivery velocity, and customer satisfaction Implement performance management processes including goal setting, regular feedback, and development planning Partner closely with Research Operations and Digital Product teams across global locations Implement Agile methodologies, DevOps practices, and engineering best practices Balance technical debt management with new feature development Collaborate effectively across time zones and cultures within Informa's global organization Qualifications Experience 10+ years in software engineering with 5+ years leading engineering teams Proven track record in B2B technology, SaaS, data analytics, or information services Experience with customer-facing platforms and data visualization solutions Demonstrated success implementing AI/ML initiatives in production Background managing both internal teams and outsourced development resources Experience working in global organizations and managing distributed teams Strong budget management and financial planning experience Technical Skills Strong understanding of modern software architecture, microservices, and APIs (e.g. MuleSoft, OAuth2, etc.), experience with performance benchmarking, caching (Cloudflare/Redis), able to diagram architecture clearly and present trade-offs to stakeholders. Experience with multiple programming language, e.g. .Net, Java, python is a plus Experience with AWS/GCP cloud services and infrastructure management, (e.g., compute, storage, networking, managed databases, serverless, monitoring, etc.), with strong capability in cost management, reliability, and security Familiarity with CMS platforms (Sitecore experience is a plus), e.g. personalisation, search (Solr/Elastic), publishing, and performance tuning, integration with Salesforce, Marketo, Eloqua, etc. Hands-on experience with AI/ML technologies and practical business implementation, understanding large language models (Gemini, Grok, etc.), knowledge of vector databases, AI tools like LangChain, AWS Bedrock, practices for evaluation, monitoring, AI integration with Copilot, Claude. Knowledge of data visualization technologies and integration patterns, experience using SQL and analytics/BI tooling such as Power BI or Tableau; experience integrating data sources (CSV, AWS RedShift, Alteryx) and building interactive web visualisations (e.g., Chart.js, Google Charts, etc.) where applicable Deep understanding of security best practices and data protection, IAM design (least privilege), secrets management (AWS Secrets Manager), vulnerability scanning (Snyk), WAF (AWS/Cloudflare WAF) Nice to have: proven ability to evaluate and roll out AI-assisted development (e.g., GitHub Copilot, Vibe coding), workflow automation (e.g., Jira/ServiceNow/GitHub). Leadership & Communication Exceptional ability to build and scale engineering teams Strategic thinker who balances innovation with operational stability Excellent communicator who can explain technical concepts to non-technical audiences Strong stakeholder management skills with ability to influence at executive level Collaborative partner who bridges technical execution and business strategy Proven ability to define and implement effective KPIs and performance metrics Experience with performance management, coaching, and talent development Comfortable working across global teams and time zones Education Bachelor's degree in Computer Science, Engineering, or related field required Master's degree preferred, MBA a plus Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves Time out: annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year A flexible range of personal benefits to choose from, plus company funded private medical cover A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more Recognition for great work, with global awards and kudos programmes As an international company, the chance to collaborate with teams around the world See how Informa handles your personal data when you apply for a job here.

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Responsibilities

Lead the engineering organization to oversee core technology platforms, APIs, and AI initiatives while driving customer experience improvements. Manage a team of internal and outsourced engineers, overseeing budgets, resource allocation, and technical infrastructure on AWS.