ABOUT MEGAPORT

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

THE ROLE

As the Director of Solution Architects, you will manage a team of distributed Solutions Architects across the North American markets. As the Director, you will be responsible for driving the technical solutions with senior management, including sales management, product, engineering and business leaders within Megaport and our customer and partner base.
You will have the technical background to enable fluent conversations supporting our customer’s network infrastructure, cloud interconnection, and software requirements. This role is a key enabler for leading the solution sales across our sales organization in driving long term growth and success of the Megaport platform.

WHAT YOU’LL BE DOING

• Oversee a team of Solutions Architects (SA’s) providing presales support in the sales cycle by analyzing, coaching and training a distributed workforce towards partner and customer requirements.
• Contributing to the regional sales motions, including planning and execution of strategies that support internal and external customer needs and requirements.
• Developing KPI’s for a team of SA’s to action upon, including rating and reporting to ensure appropriate results on internal and external targets.
• Support sales opportunities for Megaport by creating and delivering demonstrations to customers and cloud sales partners. Content will include product education and presentations for use by Direct and Channel Sales Teams, specifically as it pertains to integration with our cloud partners product sets.
• Ability to understand and articulate partner and customer business requirements, developing corresponding network solution architecture designs that leverage Megaport and partner services.
• Develop industry content key performance indicators for the SA team to generate customer case studies, info papers, knowledge base articles for service deployment, and competitive intelligence.
• Develop in-depth knowledge of Megaport’s product and service offerings, competitive positioning, and the products of our key cloud services partners we enable access to including Azure, AWS, Google, IBM, Oracle, etc. Provide on-going knowledge-transfer to the Sales, Technical Support, and Marketing teams as well as to our authorized sales partners.
• Learn and strategically translate in-depth knowledge of industry trends.
• Learn and maintain in-depth knowledge of Megaport’s software, API, and be able to engage in technical discussions with our customers, prospects, and prospective partners.
• Engage and develop tech seller alignment with other Agent Channels, SI, ISV, and cloud partners as needed.