Director of Solutions Engineering, EMEA & APAC at Lighthouse

Brugge, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Solutions Engineering, SaaS, Hospitality Technology, API Integrations, Data Architecture, Revenue Management, Performance Benchmarking, Technical Expertise, Commercial Acumen, Product Demonstrations, Interpersonal Skills, Analytical Thinking, Storytelling, Client Engagement, Mentoring, Collaboration

Industry

Hospitality

Description

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential. Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 850+ teammates span 35 countries and represent 34 nationalities. At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀 What you will do As the Director of Solutions Engineering for the EMEA and APAC regions, you will act as the strategic and technical link between Lighthouse’s technology and our clients’ business goals. You will combine your technical expertise, hospitality knowledge, and commercial acumen to design impactful solutions that drive measurable value. Through close collaboration with Sales and Account Management teams, you will lead discovery sessions, create tailored demos, and serve as a trusted advisor throughout the customer journey. Where you will have impact Partner with Account Executives and Account Managers throughout the sales cycle to provide technical expertise and solution design. Conduct in-depth discovery to understand customers’ technology stack, pain points, and business objectives. Deliver compelling, tailored product demonstrations that highlight Lighthouse’s value in Revenue Management, Benchmarking, and Performance Intelligence. Translate complex technical capabilities into clear, outcome-driven business benefits for executives and operators. Respond to RFPs/RFIs and support compliance and security reviews with technical input. Advise on integration requirements (PMS, CRS, CRM, BI tools, APIs). Provide structured feedback to Product, Engineering, and Customer Success teams based on customer and market insights. Support Account Managers during QBRs with data analysis, product insights, and expansion recommendations. Contribute to customer programs such as CABs, workshops, and industry events. Enable and mentor Sales and Account Management reps with demo coaching, technical training, and product knowledge sharing. About our team At Lighthouse, we are redefining how the global hospitality industry leverages data to make smarter decisions. Our platform combines benchmarking, business intelligence, and revenue optimization to empower hotel brands, operators, and owners to grow profitably in an increasingly complex environment. We are a fast-growing, global SaaS company trusted by the world’s leading hotel chains, management companies, and independent properties. You’ll be joining a collaborative and high-performing team that values curiosity, innovation, and excellence. Who you are? 5+ years of experience in a hotel commercial leadership role implementing SaaS BI solutions, or 5+ years in a Solutions Engineering, Solutions Consulting, or Technical Pre-Sales role within SaaS, BI, or hospitality technology. Strong understanding of the hospitality tech ecosystem (PMS, CRS, RMS, channel managers, BI platforms). Commercially minded with the ability to identify and influence upsell and cross-sell opportunities. Skilled in delivering impactful product demonstrations and executive presentations. Experience with API integrations, data architecture, and enterprise IT environments. Excellent communicator with strong storytelling and interpersonal skills. Analytical and structured thinker with a solid understanding of revenue management and performance benchmarking. Adaptable to fast-paced, cross-functional, and global settings. Willing to travel up to 10% for client meetings, conferences, and team events. What's in it for you? Flexible working environment: Work from home or at one of our global offices. Flexible time off: Autonomy to manage your work-life balance. Collaborative team: High-bar, friendly, creative, and passionate colleagues. Career development: Workshops, frameworks, tools, training, and processes to realize your full potential. Impactful work: Shape products relied on by 85,000+ users worldwide. Competitive compensation: Proactively maintained to value your work. Referral bonuses: Earn rewards for bringing new talent to our #bestteamever! Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture. If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you. We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid

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Responsibilities

As the Director of Solutions Engineering, you will act as the strategic and technical link between Lighthouse’s technology and clients’ business goals. You will lead discovery sessions, create tailored demos, and serve as a trusted advisor throughout the customer journey.