Director of Solutions at Justt

Tel Aviv, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Solution Engineering, SaaS, Team Leadership, Pre-sales, Implementation, Strategic Planning, Product Roadmap, Stakeholder Management, Process Improvement, Technical Acumen, Business Acumen, Customer Success, Data-heavy Systems, Fintech, Payments, Fraud Prevention

Industry

Financial Services

Description

The Director of Solutions will lead and scale a high-impact Solutions organization responsible for driving revenue, owning complex pre-sale processes, and ensuring successful onboarding and delivery for enterprise customers. The team owns the customer journey from pre-sale through go-live and continues to support customers with Tier 2 ownership post go-live. This role acts as a strategic bridge between Sales, Product, Engineering, and Customer Success. Key Responsibilities Lead, manage, and grow the Solutions team (Solution Engineers) Define and implement scalable methodologies, playbooks, and onboarding processes Partner closely with Sales to drive deal success and improve win rates Own solution quality across pre-sale, onboarding, and Tier 2 support post go-live Build strong partnerships with Product and Engineering: Drive feedback loops Surface product gaps and technical limitations Influence roadmap and prioritization Maintain full visibility and transparency for senior leadership: Track onboarding status across customers Clearly communicate blockers, risks, and delays per account Step into complex deals and strategic customers when needed Build scalable infrastructure (training, hiring, team structure) Ensure smooth collaboration and handoff with Customer Success Day-to-Day Managing and coaching team members Reviewing active deals and onboarding pipelines Identifying and removing blockers across customers Working closely with Sales on strategic opportunities Syncing with Product and Engineering on gaps and priorities Reporting status, risks, and progress to senior leadership Improving processes, frameworks, and best practices Requirements Must Have 8+ years in Solutions / Pre-sale / Implementation roles 3+ years managing technical, customer-facing teams Strong experience in SaaS (preferably data-heavy or fintech/payments) Proven experience working closely with Sales, Product, and Engineering Background as a Solution Engineer or Solution Architect Experience building processes and scaling teams Strong business and technical acumen Nice to Have Experience in payments / chargebacks / fraud domain Experience working with enterprise customers Experience in high-growth / scale-up environments

Responsibilities

The Director of Solutions will lead and scale the Solutions organization, overseeing the customer journey from pre-sale through onboarding and post-live support. This role acts as a strategic bridge between Sales, Product, Engineering, and Customer Success to drive revenue and ensure solution quality.