Director of Spa at Makeready LLC

Bristol, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

125000.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Spa Operations Management, Staff Training, Performance Coaching, Guest Services, Brand Standards Adherence, Holistic Business Approach, Package Creation, Promotion Development, Client Understanding

Industry

Hospitality

Description

The Merchant Building is a transformational project that rises 32 stories into the Downtown skyline. This vertical neighborhood of nearly 700,000 Sqft. will be unlike anything else in the city, bringing the best of the development teams' deep national experience home to Columbus, Ohio. The Hotel is a 206-room luxury hotel offering an approachable luxury experience amidst a storied and layered design. The space will provide rejuvenation within the vertical neighborhood of The Merchant Building, offering premium services, immediate connection to community interests, and a plethora of thoughtfully curated experiences. This leader understands their clientele and their need to relax and unwind from the moment they enter their sacred space. This team member takes a holistic approach to the business and ensures that all services are up to date with the latest trends, listens to what guests want as well as adhering to the brand standards and vision. They are thoughtful in their approach with their team and guests alike to help ensure that everyone has an enjoyable and calming experience while at the spa. Requested Tasks * Lead, manage, and hold the team accountable * Oversee and manage the daily operations of the spa * Train, monitor, and coach the performance of spa team members * Manage spa team members * Maintain a professional, clean, and safe spa environment for team members and guests Requested Capabilities * Prior experience in a Spa environment is highly preferred * Excellent guest services experience and attitude; approachable, friendly, and professional * Thorough understanding of Spa offerings and packages * Work with Sales and Marketing teams to create packages and promotions as needed As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including accommodating PTO, medical/dental/vision benefits, 401k and a wide range of additional ancillary benefits. The health, happiness, and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.

Responsibilities

This leader is responsible for leading, managing, and holding the spa team accountable while overseeing and managing the daily operations of the spa. Key tasks include training, monitoring, and coaching team performance, managing staff, and maintaining a professional, clean, and safe spa environment.