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Director of Spa & Recreation | InterContinental Halong Bay Resort at IHG Career

, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Thinking, Leadership, Communication Skills, Luxury Spa Operations, Financial Management, Team Leadership, Wellness Trends, Innovation, Lifestyle Hospitality, English Fluency, Computer Literacy, Spa Booking Systems, Financial Tools, Training, Guest-Centric Service, Service Culture

Industry

Hospitality

Description

Lead the strategic direction and operational excellence of the spa, wellness, fitness, pool, beach,kids club and recreational facilities. Create a culture of wellness, innovation, and guest-centric service while delivering financial performance and brand-defining experiences. Develop and implement the overall strategy for spa, wellness, fitness, and recreational services aligned with brand and property goals Lead a multidisciplinary team across spa, fitness, kids club, pool, and beach operations with a strong focus on training, engagement, and service culture Oversee the creation and execution of spa menus, wellness programs, seasonal offerings, and guest activities Drive revenue growth through treatment sales, retail performance, memberships, and wellness packages Ensure the highest standards of service, cleanliness, safety, and hygiene across all facilities •Collaborate with marketing, F&B, and rooms teams to promote integrated wellness experiences and seasonal event Required Skills Strategic thinker with excellent leadership and communication skills In-depth knowledge of luxury spa & wellness operations, financial management, and team leadership Visionary with passion for wellness trends, innovation, and lifestyle hospitality Fluent in English (written and spoken) Strong computer literacy (MS Office, spa booking systems, financial tools) Qualifications Degree in Hospitality Management, Spa/Wellness Management, or Business Administration Additional certifications in spa, wellness, or fitness disciplines are highly desirable Experience Minimum 5 years in luxury hospitality with at least 3 years in a senior spa/recreation leadership role

Responsibilities

Lead the strategic direction and operational excellence of the spa and recreational facilities. Drive revenue growth through treatment sales, retail performance, memberships, and wellness packages.