Full job description

Key Responsibilities

• Develop and implement the university’s Student Life strategy, programs, and initiatives.
• Lead and oversee student engagement, clubs, societies, events, activities, and leadership programs.
• Enhance the overall student experience and promote a vibrant, inclusive, and supportive campus community.
• Oversee student organizations, elections, student representation, and governance activities.
• Develop and manage student engagement platforms, digital services, forms, and communication channels.
• Work closely with academic, administrative, and support departments to address student needs and improve services.
• Develop initiatives focused on student wellbeing, belonging, inclusion, leadership, and personal development.
• Manage the Student Life team, including recruitment, performance management, coaching, and development.
• Prepare and manage departmental budgets, resources, and annual operating plans.
• Establish policies, procedures, and service standards related to student life and engagement.
• Monitor student feedback and satisfaction, identify areas for improvement, and implement appropriate actions.
• Plan and oversee major student events, orientations, campaigns, and campus-wide activities.
• Build strong relationships with students, faculty, staff, parents, external partners, and relevant stakeholders.
• Prepare reports, KPIs, presentations, and recommendations for senior university leadership.
• Ensure all student-life activities comply with university policies, regulatory requirements, safeguarding standards, and governance frameworks.
• Lead continuous improvement and digital transformation initiatives across student services.

Requirements

• Bachelor's degree in Education, Student Affairs, Higher Education Administration, Business Administration, or a related field; Master's degree preferred.
• 8–12+ years of relevant experience in student affairs, student life, higher education administration, or a comparable environment.
• Proven experience managing student engagement programs, clubs, societies, events, and student services.
• Strong experience in team leadership, budget management, policy development, and strategic planning.
• Experience with student information systems, digital student platforms, or university administration systems.
• Strong understanding of student experience, engagement, wellbeing, and higher education operations.
• Excellent stakeholder management, communication, and interpersonal skills.
• Strong analytical, organizational, and problem-solving capabilities.

Key Competencies

• Student Experience & Engagement
• Student Affairs Leadership
• Strategic Planning
• Team & Budget Management
• Student Governance & Leadership
• Policy & Governance
• Stakeholder Management
• Event & Program Management
• Digital Student Services
• Communication & Relationship Management
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