Director of Swim School at Bloomington-Normal YMCA

Bloomington, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

54927.0

Posted On

10 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Oversight, Staff Management, Customer Relations, Budget Management, Recruiting, Hiring, Training, Scheduling, Performance Evaluation, Interpersonal Skills, Communication, Organizational Skills, Multitasking, Leadership, Outreach, Marketing

Industry

Recreational Facilities

Description

Description This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Under the supervision of the Senior Aquatic Director, the Director of Swim School is responsible for overseeing the day-to-day operations of the swim lesson program, ensuring its smooth and effective operations. This role requires a passionate, detail-oriented, and proactive leader dedicated to growing the swim lesson program while managing staff, budgets, customer relations, and overall program excellence in accordance with YMCA policies and procedures. YMCA Mission and Core Values: The mission of the YMCA is to put Christian principles into practice through programs, services, and relationships that build healthy spirit, mind, and body for all. The Core Values of the YMCA are Caring, Honesty, Respect, and Responsibility. At the Bloomington-Normal YMCA we are a team of employees dedicated to advancing the mission and values of the YMCA through service and support of all members in our unique community. Our Culture: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. YMCA Required Competencies: Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Relationships: Builds authentic relationships in the service of enhancing individual and team performance to support the Y’s work. Communication: Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience. Requirements Program Oversight: Manage all aspects of swim lesson operations, including group lessons and private swim lessons. Ensure the quality and safety of swim lessons align with organizational and safety standards. Work toward the growth and development of the swim lesson program, including outreach and marketing initiatives. Staff Management: Recruit, hire, train, and retain swim instructors. Conduct performance evaluations and implement professional development plans. Manage staff schedules and address any staffing issues promptly. Lead by example and foster a supportive, collaborative work environment. Customer Relations: Address all customer issues and concerns related to swim lessons in a timely and professional manner. Maintain open communication with parents and guardians to provide updates and gather feedback. Collaborate with the front desk and registration teams to ensure a seamless experience for participants. Budget Management: Oversee a small budget, ensuring financial responsibility and program sustainability. Provide input on budget allocation to support program growth and equipment needs. Special Events and Training: Assist with training lifeguards and swim instructors as needed. Participate in and help coordinate special events related to swim lessons or aquatics programming. Work Environment: Aquatic Environment: Ability to remain alert in warm air (80°F+) and water (80–88°F) for extended periods. Physical Ability: Must be able to support a child’s or adult’s body weight in the water; ability to lift up to 50 lbs. Stamina: Ability to stand, walk, bend, and swim throughout a 10-hour shift. Communication: Ability to communicate clearly across a loud, humid pool deck. Preferred Certifications: Lifeguard Certification (current or obtainable within 30 days of hire). Water Safety Instructor (WSI) Certification. Preferred Experience: Previous experience in swim lesson instruction, program coordination, or aquatics leadership. Demonstrated success in staff management, customer service, and program growth. Required Skills: Strong organizational and multitasking abilities. Excellent interpersonal and communication skills. Ability to work flexible hours, including evenings and weekends for special events or peak times. Preferred Skills and Qualifications: Possession of Spanish language both written and spoken. CHILD ABUSE PREVENTION AND REQUIRED TRAININGS & CERTIFICATIONS The Bloomington-Normal YMCA adheres to the strictest regulations pertaining to Child Abuse Prevention and requires all staff and volunteers to complete Child Abuse Prevention Training at time of hire and on an annual basis. Other required trainings and certifications, provided by the YMCA during on-boarding or within the first 60 days of employment, include: Illinois Mandated Reporter Certification, Illinois Sexual Harassment and Discrimination Training, CPR/AED/First Aid certification, and OSHA training including Bloodborne Pathogens. EQUAL OPPORTUNITY EMPLOYER The Bloomington-Normal YMCA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. EMPLOYEE BENEFITS For a full listing of employee benefits, please visit: www.bnymca.org/workatthey

Responsibilities

The Director of Swim School manages the day-to-day operations of the swim lesson program, focusing on smooth execution, quality assurance, and safety alignment with organizational standards. This role is also responsible for leading staff, managing budgets, driving program growth through outreach, and ensuring excellent customer relations.