Director of Technical Operations at the LEGO Group

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

0.0

Posted On

26 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Platforms, Game Development, Technical Leadership, Vendor Management, Compliance, Security, Data Protection, Infrastructure, Tooling, Partnerships, Risk Management, Financial Management, Governance, Operational Reliability, AI Policy, Digital Entertainment

Industry

Manufacturing

Description

About the Role LEGO Digital Play is building the next generation of digital game experiences inspired by the LEGO® brand. We are looking for a Director of Technical Operations to help shape and scale the technical foundation that enables our game development, publishing, and R&D initiatives. This role sits at the intersection of technology, partnerships, compliance, and delivery. You will ensure that teams - both internal and external - are empowered with the right tools, platforms, and processes to build and operate high-quality, safe, and scalable digital play experiences. You will be responsible for establishing and managing relationships with a wide range of external technical partners, from major cloud and platform providers (such as Google, AWS, and GitHub) to specialized tools, licenses, and service vendors. At LEGO Digital Play, these relationships are not transactional: they are long-term partnerships that must reflect LEGO values around trust, safety, and quality. Internally, you will work closely with IT, infrastructure, game teams, and publishing, acting as a bridge between development needs and organizational requirements such as security, data protection, and compliance. As LEGO Digital Play grows, this role will evolve from hands-on technical leadership into a broader coordination and leadership position across multiple technical domains. Technical Operations Leadership Define and oversee cross-team technical services that support multiple development streams across LEGO Digital Play, including internal teams, external studios, and R&D initiatives Drive alignment between infrastructure, IT, game development, publishing, and external partners Platform, Tooling, and Infrastructure Enablement Own the strategy and governance for core development platforms, tools, and third-party services used across LEGO Digital Play Balance developer autonomy with non-negotiable principles around security, data privacy, IP protection, AI policy, and operational reliability Partner with IT and infrastructure teams to ensure systems are robust, scalable, and appropriate for both rapid prototyping and live operations External Partnerships & Vendor Management Establish, manage, and evolve relationships with internal and external technical partners, vendors, and service providers Oversee contracts, licensing models, and service integrations in collaboration with Legal, Finance, and Procurement Act as a trusted technical counterpart to partners, ensuring alignment on expectations, roadmaps, and delivery Compliance, Security, and Risk Management Collaborate with Legal, Security, Data Protection, Product Development, and Publishing functions to ensure compliance with relevant regulations, internal policies, and industry standards Support cybersecurity and data protection initiatives related to development pipelines and live services What We’re Looking For 10+ years of experience working with modern cloud platforms and development ecosystems, including hands-on experience with at least two major cloud or platform providers supporting large-scale development and live operations. 10+ years of experience in the games industry or closely related digital entertainment domains, with a strong understanding of game production lifecycles, live services, and operating products at scale. 5+ years of experience in senior technical leadership roles, leading technical leaders and teams across infrastructure, platforms, tooling, or production. Proven experience building and scaling technical organizations or new entities, including defining foundational platforms, processes, and governance in fast-growing or unstructured environments. Demonstrated ability to influence technical strategy, standards, and policies at organizational scale, impacting large, cross-functional groups (100+ people). Proven track record managing external partners and vendors, including negotiating contracts, licensing models, and long-term service agreements in collaboration with Legal and Finance. Strong experience with financial management in technical environments (FinOps), including cloud spend, tooling costs, and vendor budgets. Solid understanding of security, data protection, and compliance in digital and game development contexts, with experience embedding these requirements into platforms and workflows.

Responsibilities

The Director of Technical Operations will define and oversee cross-team technical services that support multiple development streams across LEGO Digital Play. They will establish and manage relationships with external technical partners and ensure alignment between various internal teams.