Director of Technology, Business Systems & Project Delivery (HYBRID) at New York Psychotherapy and Counseling Center
New York, New York, United States -
Full Time


Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

240000.0

Posted On

05 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technology Leadership, Digital Transformation, EHR Systems, Clinical Systems, Project Management, Vendor Management, HIPAA Compliance, Healthcare Security, Automation, AI Initiatives, RPA Initiatives, Cybersecurity, Team Leadership, Cross-Functional Collaboration, Service Orientation, Mission-Driven Work

Industry

Hospitals and Health Care

Description
Company Description Named City and State's Top Place to Work in NY (2025) — Join a mission-driven mental health leader serving 15,000+ clients each month! Celebrating over 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations. We operate the largest mental health clinic in New York State and are committed to innovation and Caring for the Community through both in-person and telehealth services. NYPCC is proud to be certified as a Platinum Bell Seal organization by Mental Health America — the highest distinction for workplace mental health. We were also named one of the Top Places to Work in New York in 2025, reflecting our commitment to supporting, valuing, and investing in our dedicated team through competitive compensation, excellent benefits, and a mission-driven culture. Job Description Join a nonprofit where technology directly improves lives. In this dynamic and newly created role, we’re seeking a Director of Technology, Business Systems & Project Delivery to lead the digital transformation of a community-based mental health organization serving children, adolescents, adults, and families across NYC. This is a senior leadership role for someone who thrives at the intersection of technology, healthcare, and mission-driven impact. Reporting to the VP of Strategy & Business Operations, you’ll shape technology strategy, modernize clinical and business systems, oversee project delivery, and ensure secure, compliant operations—all while partnering closely with clinical and operational teams. What You’ll Do Lead organization-wide digital transformation, including EHR, HRIS, finance, payroll, telehealth, and enterprise platforms Drive automation, AI, and RPA initiatives that improve access, efficiency, and quality of care Oversee IT operations, cybersecurity, and managed service providers with a strong focus on HIPAA & NYS compliance Build and lead a high-performing technology team (project management, automation, systems & support) Own a transparent, practical project delivery framework that turns ideas into results Partner with executive leadership and frontline staff to ensure technology truly supports care delivery Why This Role Matters Your work will directly support clinicians, protect sensitive patient data, and expand access to high-quality mental health services across NYC communities—while enjoying the balance of a hybrid work environment. This is a chance to lead with purpose and leave a lasting impact. Qualifications What We’re Looking For 7+ years leading technology, systems, and digital transformation in healthcare or regulated environments Strong experience with EHRs, clinical systems, enterprise platforms, and vendor management Proven success delivering complex projects and leading cross-functional teams Working knowledge of HIPAA, HITECH, and healthcare security standards A collaborative, service-oriented leader who’s energized by mission-driven work Bachelor’s degree required; Master’s or certifications (PMP, CPHIMS, etc.) a plus Please note this is a HYBRID position based out of our Queens, NY office Additional Information All your information will be kept confidential according to EEO guidelines. Salary: $200,000 - $240,000/year Compensation will commensurate with experience and qualifications. Compensation: USD200000 - USD240000 - yearly

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Responsibilities
Lead the digital transformation of a community-based mental health organization, overseeing IT operations and project delivery. Partner with clinical and operational teams to ensure technology supports care delivery effectively.
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