Director, Office of Management Services

at  US Federal Aviation Administration

QUALIFICATIONS

As a basic requirement for entry into the FAA Executive System, you must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Leadership and Technical Requirements listed below.

In addition to the minimum qualifications, the following have been determined to be selective factors for this position. This means possession of this criteria is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criteria are ineligible for further consideration.

• LEADERSHIP REQUIREMENT: Do you have experience in achieving operational results? If so, provide examples of ways you have exercised leadership to deliver significant results. Explain how you established goals, assessed outcomes, and improved products and services. Indicate how you identified and met customers’ requirements and addressed the needs of stakeholders. Include examples of complex problems you solved or difficult obstacles that you overcame as a leader. Your description should include (1) the size and complexity of organizations you have led, (2) the scope of programs you have managed, and (3) the impact of your results on customers and other stakeholders.
• LEADERSHIP REQUIREMENT: Do you have experience leading people? If yes, describe the size of the organization and number and types of positions you have managed. Discuss ways that you have established and maintained positive work environments and prevented or eliminated discrimination or harassment. Describe ways that you have mentored and developed employees and built individual and team performance. Discuss how you have established and led teams to deliver products and services. Include in your description experience in leading others in a matrix environment across organizations.
• LEADERSHIP REQUIREMENT: Do you have experience building relationships? If yes, describe (1) the types of individuals with whom you routinely collaborate; and (2) the purpose and outcomes of the communication. Discuss your experience in communicating and cooperating with others to achieve goals. Provide examples of how you have built relationships to achieve consensus and how you were able to obtain the cooperation of others with competing priorities and perspectives. Describe how you effectively communicate information within and outside of your organization.
• LEADERSHIP REQUIREMENT: Do you have experience leading strategic change? If yes, describe examples of strategic changes that you led for your organization; describe the entities that the change affected (agency, industry, organizational components). Discuss obstacles you encountered and how you overcame them to the benefit of the agency. Include in your description ways that you applied long-range vision, developed strategies, and applied innovative ideas and techniques.
• TECHNICAL REQUIREMENT: Demonstrated experience overseeing an organization’s business operations, including managing budgets, financial planning, procurement, and contracts.
• TECHNICAL REQUIREMENT: Demonstrated experience developing, assessing, and benchmarking strategic organizational performance to meet long and short-term operational and corporate goals.

EDUCATION

An education requirement has not been established for this occupational series.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

You must apply online to receive consideration. Your application must have a status of “Received” by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of “Received” each time a referral list is created in order to receive consideration for positions associated with register.
In addition to submitting a resume, applicants should address each of the leadership and technical requirements individually, describing work accomplishments that relate to each requirement. Leadership requirements reflect the FAA Executive Success Profile, which describes the behaviors and characteristics required of all FAA executives. Refer to the Executive Success Profile for examples of competencies that are associated with each leadership dimension. It is important that you describe actual accomplishments, rather than discussing your philosophy of the leadership dimensions. You are encouraged to use the “Challenge-Context-Action-Result (CCAR)” model to address the requirements.
If you are currently serving under a career Senior Executive Service (SES) or an FAA Executive System (FAES) appointment, are eligible for reinstatement into the SES or FAES, or have successfully completed an SES Candidate Development Program (CDP) approved by OPM, you only need to submit a resume and narrative statement covering each of the Technical Requirements listed above. You do not need to submit a narrative on the Leadership Requirements. SES CDP graduates should submit a copy of their CDP program certification with their package.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help

DUTIES

The Director provides executive, technical and administrative direction and support across the NextGen to includes oversight of procurement, employee services, financial services, support service contracts, business planning, outreach and agency collaboration and messaging for NextGen initiatives and activities. The Director executes the duties and responsibilities of the position via approximately 100 employees and the administration of a budget of approximately $243M. Additionally, the Director is responsible for the provision of more than $7B in vendor contracts for engineering resources through the administration of budget and business planning processes and awarding approximately $100M in research and workforce development grants.

Principal Responsibilities:

• Oversees multibillion dollar support services contracts that provide agency-wide professional and technical support services for research, analysis, systems engineering, and integration for NextGen and non-NextGen initiatives.
• Oversees business and administrative processes, budget activities and performance expectations to ensure alignment and consistency across the Directorate to support the NextGen mission.
• Conducts communications and outreach activities in collaboration with FAA and aviation community stakeholders to support agency goals and activities.
• Interacts continually with senior executives and managers within the FAA, key representatives of Congress, the aviation industry and other Federal agencies to ensure awareness of NextGen program status and progress and ensure coordination of relevant programs and policies.
• Promotes interoperable global air traffic modernization through the harmonization of global standards and guidelines that are compatible with NextGen technologies and procedures. Communicates the purpose and focus of NextGen internationally.

In addition to the minimum qualifications, the following have been determined to be selective factors for this position. This means possession of this criteria is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criteria are ineligible for further consideration.

• LEADERSHIP REQUIREMENT: Do you have experience in achieving operational results? If so, provide examples of ways you have exercised leadership to deliver significant results. Explain how you established goals, assessed outcomes, and improved products and services. Indicate how you identified and met customers’ requirements and addressed the needs of stakeholders. Include examples of complex problems you solved or difficult obstacles that you overcame as a leader. Your description should include (1) the size and complexity of organizations you have led, (2) the scope of programs you have managed, and (3) the impact of your results on customers and other stakeholders.
• LEADERSHIP REQUIREMENT: Do you have experience leading people? If yes, describe the size of the organization and number and types of positions you have managed. Discuss ways that you have established and maintained positive work environments and prevented or eliminated discrimination or harassment. Describe ways that you have mentored and developed employees and built individual and team performance. Discuss how you have established and led teams to deliver products and services. Include in your description experience in leading others in a matrix environment across organizations.
• LEADERSHIP REQUIREMENT: Do you have experience building relationships? If yes, describe (1) the types of individuals with whom you routinely collaborate; and (2) the purpose and outcomes of the communication. Discuss your experience in communicating and cooperating with others to achieve goals. Provide examples of how you have built relationships to achieve consensus and how you were able to obtain the cooperation of others with competing priorities and perspectives. Describe how you effectively communicate information within and outside of your organization.
• LEADERSHIP REQUIREMENT: Do you have experience leading strategic change? If yes, describe examples of strategic changes that you led for your organization; describe the entities that the change affected (agency, industry, organizational components). Discuss obstacles you encountered and how you overcame them to the benefit of the agency. Include in your description ways that you applied long-range vision, developed strategies, and applied innovative ideas and techniques.
• TECHNICAL REQUIREMENT: Demonstrated experience overseeing an organization’s business operations, including managing budgets, financial planning, procurement, and contracts.
• TECHNICAL REQUIREMENT: Demonstrated experience developing, assessing, and benchmarking strategic organizational performance to meet long and short-term operational and corporate goals