Director Office of the Secretary at myCareer - NSW Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Coordination, Operational Leadership, Executive Governance, Stakeholder Engagement, Risk Management, Policy Development, Influencing, Collaboration, Government Processes, Cabinet Procedures, Strategic Planning, Decision-making

Industry

Government Administration

Description

Expression of Interest - Director Office of the Secretary (PSSE 1) 12-month temporary opportunity based in the Sydney CBD Lead at the centre of government. Shape priorities. Drive outcomes that matter. We are seeking a high-performing leader to step into the role of Director Office of the Secretary within the Department of Customer Service. This is a unique opportunity to operate at the centre of decision-making—partnering closely with the Secretary, Ministers’ Offices and senior executives to coordinate strategic priorities, navigate complex issues and ensure the seamless delivery of the government’s agenda. About the role As Director, you will lead the Secretary’s Office and act as a key integrator across the Department and broader government. You will: Drive strategic coordination and operational leadership of the Secretary’s Office Provide high-quality advice on sensitive, complex and fast-moving issues Enable effective executive governance, planning and decision-making forums Build strong relationships across Ministers’ Offices, agencies and stakeholders Anticipate emerging risks and ensure the Secretary is briefed to act decisively What we’re looking for This opportunity suits an experienced leader who is confident operating in complex, high-pressure environments and influencing at senior levels across government. You will bring: Proven experience working at executive level or operating with equivalent impact and judgement Strong understanding of government processes, Cabinet and policy environments Exceptional communication, stakeholder engagement and influencing capability Sound judgement in navigating politically sensitive and competing priorities A track record of driving outcomes through collaboration, agility and leadership Why this role Work at the centre of government and executive decision-making Broaden your enterprise perspective across portfolio and whole-of-government priorities Develop and demonstrate senior executive capability in a dynamic environment Lead a high-performing team delivering critical services and advice Step into a role where your leadership will directly shape government priorities and outcomes. Click Here to access the Role Description . For enquiries relating to recruitment please contact Caitlin Birrell via caitlin.birrell@customerservice.nsw.gov.au. Closing Date: Monday 13 July 2026 at 9:59am Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process

Responsibilities

Lead the Secretary's Office to coordinate strategic priorities and ensure the seamless delivery of the government's agenda. Act as a key integrator between the Department, Ministers' Offices, and senior executives to provide high-quality advice on complex issues.