Director – Operational Quality, PBL at FLSmidth
, , United States -
Full Time


Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Operational Quality, Lean Six Sigma, Root Cause Analysis, Risk-Based Thinking, Quality Management System, ISO 9001, Data Analytics, Supplier Quality, Nonconformance Management, Manufacturing Readiness, First Article Inspection, Collaboration, Continuous Improvement, Digital Quality Tools, Machining, Heavy Assembly

Industry

Industrial Machinery Manufacturing

Description
Director – Operational Quality, PBL Key Responsibilities Strategic Leadership Develop and lead the company’s Operational Quality Vision aligned with business objectives for safety, delivery, cost, and performance. Define and implement a Quality Excellence Roadmap to transition from inspection-based quality to process-integrated quality. Build a continuous improvement culture using Lean Six Sigma, root cause analysis, and risk-based thinking. Collaborate with global leadership to ensure alignment between operations, engineering, supply chain, and service teams. Operational Quality Execution Lead the deployment and continuous improvement of FLSmidth’s Quality Management System (QMS) across global manufacturing facilities, ensuring compliance with ISO 9001 and customer-specific standards. Implement in-process quality systems that use data analytics, process capability studies, and real-time feedback to prevent nonconformance. Drive supplier quality performance through audits, scorecards, and partnerships that improve reliability and cost efficiency. Oversee nonconformance management, ensuring robust root cause analysis, corrective actions (CAPA), and lessons-learned integration. Lead manufacturing readiness and First Article Inspection (FAI) programs to ensure successful product launches. Leadership & Team Development Build and mentor a global operational quality organization that supports FLSmidth’s high standards of performance, safety, and sustainability. Build capability in operational quality engineering, metrology, and data-driven process control. Foster collaboration between quality, engineering, operations, and service teams to embed quality into every stage of the product lifecycle. Performance & Reporting Establish and maintain quality KPIs and dashboards (e.g., FPY, COPQ, supplier PPM, warranty claims, audit results). Use digital quality tools and analytics to measure, visualize, and drive improvement across production lines and facilities. Present quality performance and improvement initiatives to executive leadership and customers. Qualifications Education & Experience Bachelor’s degree in Engineering, Manufacturing, or related technical field (Master’s preferred). 10–15 years of quality or operational leadership experience in capital equipment, heavy industrial, or mining OEM environments. Proven experience transforming global quality systems and implementing preventive quality practices in multi-site global operations. Certification in Lean Six Sigma (Black Belt or higher) strongly preferred. Experience with ISO 9001, APQP, PPAP, FMEA, and process capability studies. Technical Competencies Strong knowledge of machining, fabrication, welding, and heavy assembly processes relevant to mining equipment manufacturing. Proficiency with digital quality tools, data analytics, and QMS/ERP systems integration. Deep experience in supplier development and customer quality assurance for engineered-to-order products. Leadership Competencies Strategic thinker with a passion for operational excellence and change leadership. Strong communication and influencing skills across all organizational levels. Demonstrated ability to build high-performing, collaborative teams that drive results. Passion for continuous improvement, sustainability, and operational excellence. FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers FLS is a leading, full flowsheet minerals processing supplier to the global mining industry. We deliver proven technologies and services across the lifecycle of operations, and have set targets of providing solutions for zero-emissions mining by 2030 with our MissionZero programme.
Responsibilities
The Director of Operational Quality will develop and lead the company's Operational Quality Vision, ensuring alignment with business objectives. They will also oversee the deployment and continuous improvement of the Quality Management System across global manufacturing facilities.
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