Director, Operational Risk Management & Business Intelligence at Santander US
Dallas, Texas, USA -
Full Time


Start Date

Immediate

Expiry Date

07 Nov, 25

Salary

225000.0

Posted On

07 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data Analysis, Tableau, Sql, Snowflake, Data Governance, Operational Risk, Powerapps, Python, Jira, Project Management Skills, Process Automation, Business Insights

Industry

Financial Services

Description

EMPLOYER RIGHTS:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.
Primary Location: Dallas, TX, Dallas
Other Locations: Texas-Dallas,Florida-Miami
Organization: Santander Holdings USA, Inc

Responsibilities

The Director, Risk Management & Business Intelligence (BI) serves as a subject matter expert (SME) and authority in both risk management and BI analytics. This role is critical for ensuring adherence to company policies and risk management strategies while also providing advanced BI reporting and analytics capabilities to support decision-making processes.

  • Apply innovative quantitative and qualitative analytical techniques to detect problems, improve reporting/MIS capabilities, and enhance BI analytics.
  • Deliver industry best practices, tools, guidance, and training to increase analytical capabilities and throughput, focusing on PowerBI.
  • Demonstrate strong subject matter expertise in risk management and BI, serving as an authority and credible challenge to management regarding credit performance, potential or emerging risks, and business conformity with risk appetite, credit culture, and policies.
  • Partner with Business Lines to recommend and vet new products initiatives, origination strategies, pre-approval and pre-qualification campaigns, underwriting techniques, peer group comparisons, and process optimization.
  • Lead BI projects from inception to completion, ensuring timely delivery, adherence to project goals, and effective stakeholder communicatio

12+ Years of work experience Risk Management or Business Intelligence roles. - Required.

  • Strong operational risk management principles, methodologies, and tools, with experience in a financial services technology environment.
  • Expertise in PowerBI, with a proven track record of building complex dashboards and reports that drive business insights.
  • Expertise in PowerApps, with the ability to develop custom applications that enhance business processes and improve data accessibility
  • Project management skills, with experience leading BI projects and initiatives.
  • Proficiency in SQL and Python for data analysis and process automation is highly desirable.
  • Familiarity with Tableau, Snowflake, and Jira is a plus.
  • Ability to operate independently in a complex, matrixed environment and build productive working relationships across business functions.
  • Advanced operational risk, process, and control validation and/or assessment skills.
  • Ability to direct, train, and guide peers, subordinates, and management in both risk management and BI best practices.
  • Strong conflict resolution skills, particularly in ensuring appropriate accounting guidance and data governance.
  • Ability to adapt to new developments and changing circumstances
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